1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/08/V1/007288	Claim	Damage	RONEY SM SOOSAY	Cash	ZND172193607660				Rejected	160.00		2-8-2024 04:07:34 PM		16-8-2024 04:07:34 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007287	Claim	Lost	SCANNIE_KIEN	Credit Account	ZND172131136740	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	73.00	54.00	2-8-2024 02:57:37 PM	23-10-2024 03:07:07 PM	16-8-2024 02:57:37 PM	21-10-2024 03:06:31 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007286	Claim	Delay Delivery Premium Parcel	TWINS DIGITAL DENTAL LAB (JB)	Credit Account	ZND172193739842	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	100.00	100.00	2-8-2024 02:00:32 PM	21-10-2024 03:59:07 PM	16-8-2024 02:00:32 PM	19-10-2024 03:54:51 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007285	Claim	Damage	CM WAN	Credit Account	ZND172194289261	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	198.00	198.00	2-8-2024 11:55:00 AM	2-10-2024 12:17:25 PM	16-8-2024 11:55:00 AM	30-9-2024 12:15:34 PM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007284	Claim	Delay Delivery Premium Parcel	Vicky BULLET MOTORSPORTS WORKSHOP	Prepaid Account	ZND172193549816				Info Incomplete	45.00		2-8-2024 11:42:03 AM	9-8-2024 11:19:54 AM	16-8-2024 11:42:03 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007283	Claim	Lost	JACE CHEONG	Credit Account	ZND172058106307	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	200.00	200.00	2-8-2024 11:38:29 AM	21-10-2024 03:53:15 PM	16-8-2024 11:38:29 AM	19-10-2024 03:48:33 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007282	Claim	Damage	CHEAH KAH LING	Credit Account	ZND172193887369	No	Hub/Depo/Station Handling Issue	Express	Rejected	480.00		2-8-2024 11:18:11 AM		16-8-2024 11:18:11 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007281	Claim	Damage	SITI RAFIZAH	Credit Account	RTSZND172053322498				Info Incomplete	150.00		1-8-2024 04:13:25 PM	7-8-2024 10:50:28 AM	15-8-2024 04:13:25 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007280	Claim	Damage	U & ME Electrical Sdn Bhd	Credit Account	ZND172191132720	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	1270.00	200.00	1-8-2024 04:09:09 PM	7-9-2024 03:53:48 PM	15-8-2024 04:09:09 PM	5-9-2024 03:49:25 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007279	Claim	Damage	MY LIFE ESHOP	Credit Account	ZND172192295233				Rejected	30.00		1-8-2024 02:20:19 PM		15-8-2024 02:20:19 PM			Audit Trail	Download Incident Report	Download Claim Form

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