1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/08/V1/007366	Claim	Damage	Nurul Nabila binti Isa	Prepaid Account	ZND172355860384	No	Hub/Depo/Station Handling Issue	Express	Rejected	65.00		18-8-2024 09:25:49 PM		1-9-2024 09:25:49 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007365	Claim	Damage	MOHD ANDIKA	Credit Account	ZND172249520233				Info Incomplete	0.00		18-8-2024 05:08:59 PM	22-8-2024 10:17:54 AM	1-9-2024 05:08:59 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007364	Claim	Delay Delivery Premium Parcel	Ong Yu Jie	Credit Account	ZND172249997394	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	0.00	100.00	18-8-2024 08:28:04 AM	23-10-2024 02:32:59 PM	1-9-2024 08:28:04 AM	21-10-2024 02:25:52 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007363	Claim	Damage	CM WAN	Credit Account	ZND172355231108	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	188.72	188.72	17-8-2024 12:25:40 PM	2-10-2024 12:25:31 PM	31-8-2024 12:25:40 PM	30-9-2024 12:21:21 PM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007362	Claim	Damage	Hallmark Furniture Sdn Bhd	Credit Account	ZND172250333136	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	149.00	149.00	17-8-2024 10:39:49 AM	19-10-2024 10:53:21 AM	31-8-2024 10:39:49 AM	17-10-2024 10:50:55 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007361	Claim	Damage	AIK HOE	Credit Account	ZND172304246870	No	Hub/Depo/Station Handling Issue	Express	Rejected	200.00		16-8-2024 06:37:50 PM		30-8-2024 06:37:50 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007360	Claim	Lost	Ng Ee Vien	Cash	ZND172057002570	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	70.00	70.00	16-8-2024 05:39:29 PM	23-10-2024 03:06:18 PM	30-8-2024 05:39:29 PM	21-10-2024 03:05:41 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007359	Claim	Damage	KAMARUL	Credit Account	6566874720	No	Hub/Depo/Station Handling Issue	Express	Rejected	435.00		16-8-2024 04:31:58 PM		30-8-2024 04:31:58 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007358	Claim	Damage	Faris Naqib	Credit Account	10256440294	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	1841.00		16-8-2024 03:52:17 PM	25-9-2024 04:37:41 PM	30-8-2024 03:52:17 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007357	Claim	Damage	Nurhidayatul syamimi	Cash	ZND172252438433				Info Incomplete	8.00		16-8-2024 03:31:05 PM	21-8-2024 03:17:04 PM	30-8-2024 03:31:05 PM			Audit Trail	Download Incident Report	Download Claim Form

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