1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/10/V1/007694	Claim	Delay Delivery Premium Parcel	Paperboy Logistics Sdn Bhd	Credit Account	ZND172851184076				Rejected	0.00		17-10-2024 06:50:46 PM		31-10-2024 06:50:46 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007693	Claim	Lost	Eng Bee Ching	Prepaid Account	ZND172690837485	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff and Payment Details	225.30	200.00	17-10-2024 04:33:03 PM	1-12-2024 10:41:46 AM	31-10-2024 04:33:03 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007692	Claim	Damage	DOMUS ELECTRONIC HOME APPLIANCES	Credit Account	ZND172848168140				Rejected	200.00		17-10-2024 11:53:54 AM		31-10-2024 11:53:54 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007691	Claim	Lost	MMATRIX	Credit Account	ZND172688795131				Rejected	10.00		17-10-2024 10:27:32 AM		31-10-2024 10:27:32 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007690	Claim	Lost	FONG ZHIN LING	Credit Account	ZND172600406985	No	Force Majeure	Express	Pending Responsible Staff Details	66.80	66.80	16-10-2024 08:25:22 PM	23-1-2025 09:43:55 AM	30-10-2024 08:25:22 PM	21-1-2025 09:31:39 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007689	Claim	Lost	Francis chow	Prepaid Account	ZND172850146488	No	Hub/Depo/Station Handling Issue	Express	Rejected	688.00		16-10-2024 06:04:31 PM		30-10-2024 06:04:31 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007688	Claim	Damage	KETO S/B	Credit Account	ZND172850273467	No	Force Majeure	Express	Pending by Operation	150.00		16-10-2024 04:11:13 PM	26-10-2024 03:47:18 PM	30-10-2024 04:11:13 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007687	Claim	Lost	YUKI WONG	Prepaid Account	ZND172798468628	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	196.00		16-10-2024 03:54:28 PM	19-10-2024 02:33:25 PM	30-10-2024 03:54:28 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007686	Claim	Damage	RAUB CHAMPION CAR SPRAY WORKSHOP	Cash	ZND172851075701				Rejected	290.00		16-10-2024 03:19:00 PM		30-10-2024 03:19:00 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007685	Claim	Damage	* HIGHFIVE CHANNEL SDN BHD	Cash	ZND172848839262	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	184.00	184.00	16-10-2024 02:06:14 PM	20-12-2024 05:41:07 PM	30-10-2024 02:06:14 PM	18-12-2024 05:21:23 AM		Audit Trail	Download Incident Report	Download Claim Form

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