1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/10/V1/007674	Claim	Lost	MMATRIX	Credit Account	ZND172689190676				Rejected	5999.00		14-10-2024 03:40:08 PM		28-10-2024 03:40:08 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007673	Claim	Damage	KETO S/B	Credit Account	ZND172807512144				Rejected	250.00		14-10-2024 02:14:16 PM		28-10-2024 02:14:16 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007672	Claim	Damage	BRISK ASIA SDN BHD	Credit Account	ZND172806617482	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	4057.05	200.00	14-10-2024 02:05:27 PM	28-10-2024 10:59:07 AM	28-10-2024 02:05:27 PM	26-10-2024 10:36:53 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007671	Claim	Delay Delivery Premium Parcel	LIM WEI LING	Credit Account	ZND172807354560	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	0.00	100.00	14-10-2024 01:47:46 PM	27-10-2024 10:33:16 AM	28-10-2024 01:47:46 PM	25-10-2024 10:32:07 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007670	Claim	Lost	HAWK MOKITER NIAGA	Cash	ZND172667476778	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	61.00		14-10-2024 12:00:20 PM	29-1-2025 08:57:54 AM	28-10-2024 12:00:20 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007669	Claim	Damage	CHIA SPORTS	Credit Account	ZND172807481167				Rejected	145.00		14-10-2024 11:48:08 AM		28-10-2024 11:48:08 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007668	Claim	Damage	TOP STAR MOTOR	Credit Account	ZND172807004823				Info Incomplete	30.00		12-10-2024 04:14:52 PM	16-10-2024 04:54:02 PM	26-10-2024 04:14:52 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007667	Claim	Damage	TND EXPRESS	Credit Account	ZND172847612330	No	Force Majeure	Express	Rejected	268.09		12-10-2024 11:20:43 AM		26-10-2024 11:20:43 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007666	Claim	Delay Delivery Premium Parcel	Akmal	Credit Account	ZND172805861749				Rejected	10.00		12-10-2024 08:49:00 AM		26-10-2024 08:49:00 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007665	Claim	Damage	Chong wai kit	Cash	ZND172806809917				Rejected	500.00		11-10-2024 08:40:55 PM		25-10-2024 08:40:55 PM			Audit Trail	Download Incident Report	Download Claim Form

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