1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/10/V1/007664	Claim	Delay Delivery Premium Parcel	Paperboy Logistics Sdn Bhd	Credit Account	ZND172807172508				Rejected	0.00		11-10-2024 08:14:52 PM		25-10-2024 08:14:52 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007663	Claim	Damage	WONG WENG HOOI	Cash	ZND172384162466				Rejected	198.00		11-10-2024 03:22:05 PM		25-10-2024 03:22:05 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007662	Claim	Delay Delivery Premium Parcel	Paperboy Logistics Sdn Bhd	Credit Account	ZND172806374866	No	Hub/Depo/Station Handling Issue	Premium	Rejected	0.00		11-10-2024 01:09:11 PM		25-10-2024 01:09:11 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007661	Claim	Damage	Zanaliza bt.Zainol	Credit Account	ZND172691679336				Rejected	200.00		11-10-2024 12:03:26 PM		25-10-2024 12:03:26 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007660	Claim	Damage	ANDY LIM KEE JING	Credit Account	ZND172804829450	Yes	Hub/Depo/Station Handling Issue	Express	Pending by Claim Dept	211.00		10-10-2024 02:44:18 PM	29-11-2025 09:38:59 AM	24-10-2024 02:44:18 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007659	Claim	Damage	Muhammad amirul idris bin rosli	Prepaid Account	ZND172807347005				Info Incomplete	210.00		10-10-2024 01:20:28 PM	19-10-2024 09:49:06 AM	24-10-2024 01:20:28 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007658	Claim	Short Piece	HUANG JIA YING	Credit Account	10258378852	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	427.88	200.00	10-10-2024 11:28:34 AM	14-2-2025 10:39:31 AM	24-10-2024 11:28:34 AM	12-2-2025 10:38:23 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007657	Claim	Damage	PACKNPOST2U SDN BHD	Credit Account	900900643355				Info Incomplete	6000.00		10-10-2024 10:03:38 AM	13-10-2024 02:18:59 PM	24-10-2024 10:03:38 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007656	Claim	Lost	MMATRIX	Credit Account	ZND172689242818	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	1099.00		10-10-2024 09:58:17 AM	16-10-2024 04:50:06 PM	24-10-2024 09:58:17 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007655	Claim	Lost	MMATRIX	Credit Account	ZND172686639550				Rejected	6999.00		10-10-2024 09:54:41 AM		24-10-2024 09:54:41 AM			Audit Trail	Download Incident Report	Download Claim Form

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