1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/12/V1/008131	Claim	Lost	Best Express KUL Hub U10	Credit Account	ZND173222843325				Rejected	200.00		5-12-2024 06:11:21 PM		19-12-2024 06:11:21 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008130	Claim	Lost	Best Express KUL Hub U10	Credit Account	ZND173222842953				Rejected	200.00		5-12-2024 06:09:33 PM		19-12-2024 06:09:33 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008129	Claim	Lost	Best Express KUL Hub U10	Credit Account	ZND173221937711	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details and Pending Upload Payment from Insurance Company	200.00	200.00	5-12-2024 06:06:59 PM		19-12-2024 06:06:59 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008128	Claim	Lost	DH BAKTI ENTERPRISE @ MOHAMAD HAFIZ BIN YUSUF	Credit Account	ZND173225240831	No	Hub/Depo/Station Handling Issue	Express	Info Incomplete	107.10		5-12-2024 05:01:16 PM	29-1-2025 04:42:10 PM	19-12-2024 05:01:16 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008127	Claim	Damage	CHONG KIM CHENG	Prepaid Account	ZND173222791824				Rejected	27.20		5-12-2024 04:20:15 PM		19-12-2024 04:20:15 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008126	Claim	Damage	CHONG KIM CHENG	Prepaid Account	ZND173222779860				Rejected	20.90		5-12-2024 04:03:34 PM		19-12-2024 04:03:34 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008125	Claim	Damage	CHONG KIM CHENG	Prepaid Account	ZND173222798397				Rejected	11.50		5-12-2024 03:52:33 PM		19-12-2024 03:52:33 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008124	Claim	Lost	OH HONEY MALAYSIA	Cash	ZND173221518576	No	Driver Issue	Express	Pending Responsible Staff Details	200.00	200.00	5-12-2024 01:13:26 PM	20-8-2025 12:20:06 PM	19-12-2024 01:13:26 PM	18-8-2025 12:19:23 PM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008123	Claim	Damage	CHONG KIM CHENG	Prepaid Account	ZND173222769267				Rejected	19.00		5-12-2024 11:37:03 AM		19-12-2024 11:37:03 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008122	Claim	Damage	MMATRIX SDN BHD	Credit Account	ZND173222900721	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	3297.00	200.00	5-12-2024 11:32:00 AM	5-1-2025 03:07:51 PM	19-12-2024 11:32:00 AM	3-1-2025 03:07:27 AM		Audit Trail	Download Incident Report	Download Claim Form

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