1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/12/V1/008101	Claim	Damage	YAP DEHUWA	Cash	ZND173222790841	Yes	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details and Pending Upload Payment from Insurance Company	320.00	100.00	3-12-2024 06:18:41 PM		17-12-2024 06:18:41 PM	24-9-2025 02:31:53 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008100	Claim	Lost	HIGHFIVE CHANNEL SDN BHD	Cash	ZND171523847899	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details and Pending Upload Payment from Insurance Company	799.00	200.00	3-12-2024 05:49:03 PM		17-12-2024 05:49:03 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008099	Claim	Damage	MMAG DIGITAL SDN BHD	Credit Account	ZND172686682761	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	1999.00		3-12-2024 05:47:41 PM	7-12-2024 02:42:16 PM	17-12-2024 05:47:41 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008098	Claim	Damage	MMAG DIGITAL SDN BHD	Credit Account	ZND172685680454	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	1999.00	200.00	3-12-2024 05:40:46 PM	2-1-2025 09:31:57 AM	17-12-2024 05:40:46 PM	31-12-2024 09:31:40 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008097	Claim	Lost	MMATRIX	Credit Account	ZND173074179016				Rejected	10.00		3-12-2024 05:33:39 PM		17-12-2024 05:33:39 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008096	Claim	Lost	MMATRIX	Credit Account	ZND173084249204	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	10.00	10.00	3-12-2024 05:31:46 PM	31-7-2025 02:29:36 PM	17-12-2024 05:31:46 PM	29-7-2025 02:29:17 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008095	Claim	Lost	MMATRIX	Credit Account	ZND173083295042	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	4999.00	200.00	3-12-2024 05:29:22 PM	31-7-2025 02:24:49 PM	17-12-2024 05:29:22 PM	29-7-2025 02:24:32 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008094	Claim	Lost	MMATRIX	Credit Account	ZND173079563889	No	Hub/Depo/Station Handling Issue	Express	Rejected	7999.00		3-12-2024 05:26:47 PM		17-12-2024 05:26:47 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008093	Claim	Lost	MMATRIX	Credit Account	ZND173077799297	No	WareHouse Handling Issue	Express	Pending by Operation	5999.00		3-12-2024 05:24:00 PM	7-12-2024 03:44:54 PM	17-12-2024 05:24:00 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008092	Claim	Lost	MMATRIX SDN BHD	Credit Account	ZND173078481474	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	4999.00		3-12-2024 04:26:19 PM	18-12-2024 09:54:18 AM	17-12-2024 04:26:19 PM			Audit Trail	Download Incident Report	Download Claim Form

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