1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/12/V1/008161	Claim	Lost	SITI NOORHAYATI BINTI SHAMSUDDIN	Cash	ZND173080492932	No	Hub/Depo/Station Handling Issue	Express	Rejected	40.00		9-12-2024 01:06:07 PM		23-12-2024 01:06:07 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008160	Claim	Damage	Xinjing Kee	Credit Account	ZND173229641825	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	50.00	50.00	9-12-2024 12:25:21 PM	28-8-2025 03:39:34 PM	23-12-2024 12:25:21 PM	26-8-2025 03:39:18 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008159	Claim	Damage	Elim Art Sdn Bbh	Credit Account	ZND173222342576				Rejected	134.55		9-12-2024 12:13:01 PM		23-12-2024 12:13:01 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008158	Claim	Damage	Tan Sheau Lerk	Credit Account	ZND173229336295	No	Hub/Depo/Station Handling Issue	Express	Rejected	35.00		9-12-2024 11:44:53 AM		23-12-2024 11:44:53 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008157	Claim	Damage	LEAI KAI YEN	Credit Account	ZND173228850020				Rejected	1264.00		9-12-2024 10:42:56 AM		23-12-2024 10:42:56 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008156	Claim	Damage	MYPOST SOLUTIONS	Prepaid Account	ZND173224261882				Rejected	150.00		9-12-2024 10:24:01 AM		23-12-2024 10:24:01 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008155	Claim	Damage	MYPOST SOLUTIONS	Prepaid Account	ZND173224242539				Rejected	150.00		9-12-2024 10:10:51 AM		23-12-2024 10:10:51 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008154	Claim	Delay Delivery Premium Parcel	GOLDEN EXPRESS COURIER SERVICE	Credit Account	ZND173230468350	No	Hub/Depo/Station Handling Issue	Premium	Rejected	16.00		8-12-2024 09:53:36 PM		22-12-2024 09:53:36 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008153	Claim	Damage	HIGHFIVE CHANNEL SDN BHD	Cash	ZND173225851785	No	Force Majeure	Express	Pending Responsible Staff Details	45.00	45.00	8-12-2024 05:13:36 PM	4-1-2025 10:15:31 AM	22-12-2024 05:13:36 PM	2-1-2025 10:11:46 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008152	Claim	Damage	HIGHFIVE CHANNEL SDN BHD	Cash	ZND173223999977	No	Force Majeure	Express	Pending Responsible Staff Details	179.00	179.00	8-12-2024 04:57:37 PM	5-1-2025 03:02:24 PM	22-12-2024 04:57:37 PM	3-1-2025 03:02:03 AM		Audit Trail	Download Incident Report	Download Claim Form

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