1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/12/V1/008171	Claim	Damage	THE TEKI PROGRAMME GLOBAL	Credit Account	ZND173230436649	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	3000.00	200.00	9-12-2024 09:48:39 PM	5-1-2025 02:56:48 PM	23-12-2024 09:48:39 PM	3-1-2025 02:53:38 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008170	Claim	Damage	NG CHONG SWEE	Credit Account	ZND173224133202				Rejected	200.00		9-12-2024 05:47:44 PM		23-12-2024 05:47:44 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008169	Claim	Damage	CHONG KIM CHENG	Prepaid Account	ZND173222775589				Rejected	12.60		9-12-2024 04:49:28 PM		23-12-2024 04:49:28 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008168	Claim	Damage	PERABOT SUNGAI RAMBAI SDN BHD	Credit Account	ZND173077741777	Yes	Hub/Depo/Station Handling Issue	Express	Pending by Claim Dept	1159.00		9-12-2024 04:04:40 PM	29-11-2025 10:20:23 AM	23-12-2024 04:04:40 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008167	Claim	Lost	VH SUPPLY ENTERPRISE	Credit Account	CND173080265383002	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	123.07		9-12-2024 03:27:47 PM	15-8-2025 10:32:51 AM	23-12-2024 03:27:47 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008166	Claim	Lost	YOUNG LOOK GROUP S/B (MAHKOTA)	Credit Account	ZND173230965323	No	Hub/Depo/Station Handling Issue	Premium	Pending by Operation	200.00		9-12-2024 02:32:38 PM	14-8-2025 02:30:16 PM	23-12-2024 02:32:38 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008165	Claim	Damage	CHONG KIM CHENG	Prepaid Account	ZND173222774957				Rejected	2.50		9-12-2024 01:59:14 PM		23-12-2024 01:59:14 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008164	Claim	Damage	CHONG KIM CHENG	Prepaid Account	ZND173222772847				Rejected	2.50		9-12-2024 01:40:17 PM		23-12-2024 01:40:17 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008163	Claim	Damage	JCOFFEE & BEVERAGE SDN BHD	Credit Account	ZND173222909755	Yes			Info Incomplete	968.00		9-12-2024 01:37:56 PM	15-12-2024 12:10:43 PM	23-12-2024 01:37:56 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008162	Claim	Damage	CHONG KIM CHENG	Prepaid Account	ZND173222773455				Rejected	32.50		9-12-2024 01:07:53 PM		23-12-2024 01:07:53 PM			Audit Trail	Download Incident Report	Download Claim Form

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