1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/12/V1/008121	Claim	Damage	CHONG KIM CHENG	Prepaid Account	ZND173222788886				Rejected	6.60		5-12-2024 10:56:13 AM		19-12-2024 10:56:13 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008120	Claim	Delay Delivery Premium Parcel	THEN KOK WAH	Credit Account	ZND173227339083	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	100.00	100.00	5-12-2024 10:48:14 AM	2-8-2025 10:35:37 AM	19-12-2024 10:48:14 AM	31-7-2025 10:31:19 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008119	Claim	Delay Delivery Premium Parcel	Then kok wah	Credit Account	ZND173227320678	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	100.00	100.00	5-12-2024 10:45:41 AM	26-1-2025 06:01:17 PM	19-12-2024 10:45:41 AM	24-1-2025 05:58:43 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008118	Claim	Damage	CHONG KIM CHENG	Prepaid Account	ZND173221289285				Rejected	9.60		5-12-2024 10:44:07 AM		19-12-2024 10:44:07 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008117	Claim	Damage	Siti Aishah Mohd Shah	Credit Account	ZND173226575291	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff and Payment Details	68.25	61.95	5-12-2024 10:33:56 AM	2-1-2025 08:45:58 AM	19-12-2024 10:33:56 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008116	Claim	Damage	CHONG KIM CHENG	Prepaid Account	ZND173222770188				Rejected	26.70		5-12-2024 10:32:45 AM		19-12-2024 10:32:45 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008115	Claim	Damage	CHONG KIM CHENG	Prepaid Account	ZND173222770812				Rejected	13.00		5-12-2024 09:45:24 AM		19-12-2024 09:45:24 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008114	Claim	Damage	CHONG KIM CHENG	Prepaid Account	ZND173222770645				Rejected	13.00		5-12-2024 09:43:06 AM		19-12-2024 09:43:06 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008113	Claim	Lost	Yap Ye Li, SMJ Concept (KL) Sdn Bhd	Credit Account	ZND173221099037	Yes	Hub/Depo/Station Handling Issue	Express	Rejected	2184.00		5-12-2024 09:22:38 AM		19-12-2024 09:22:38 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008112	Claim	Delay Delivery Premium Parcel	STEVEN	Credit Account	ZND173225351773	No	Hub/Depo/Station Handling Issue	Premium	Pending by Operation	16.00		4-12-2024 11:27:00 PM	30-7-2025 11:20:15 AM	18-12-2024 11:27:00 PM			Audit Trail	Download Incident Report	Download Claim Form

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