1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/12/V1/008261	Claim	Damage	PENI GROUP SDN. BHD	Credit Account	ZND173230843119	No	Force Majeure	Express	Pending Responsible Staff Details	9.99	4.90	17-12-2024 10:51:46 AM	9-1-2025 02:06:03 PM	31-12-2024 10:51:46 AM	7-1-2025 02:01:44 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008260	Claim	Lost	UME MARKETING (M) SDN BHD	Prepaid Account	ZND173230124508				Rejected	327.66		17-12-2024 10:33:36 AM		31-12-2024 10:33:36 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008259	Claim	Lost	Ng Chor Hsin	Credit Account	CNMYL000069040				Rejected	0.00		17-12-2024 10:22:57 AM		31-12-2024 10:22:57 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008258	Claim	Delay Delivery Premium Parcel	Paperboy Logistics Sdn Bhd	Credit Account	ZND173395100898	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	100.00	100.00	17-12-2024 10:03:30 AM	20-8-2025 09:59:51 AM	31-12-2024 10:03:30 AM	18-8-2025 09:59:34 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008257	Claim	Lost	JENNIFER	Cash	ZIN173232925530				Rejected	300.00		17-12-2024 09:53:19 AM		31-12-2024 09:53:19 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008256	Claim	Lost	UME MARKETING (M) SDN BHD	Prepaid Account	ZND173230144032				Rejected	521.64		17-12-2024 09:39:20 AM		31-12-2024 09:39:20 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008255	Claim	Lost	Muhammad Zuhaimi kamaruddin	Credit Account	ZND173395011217				Rejected	250.00		16-12-2024 09:46:46 PM		30-12-2024 09:46:46 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008254	Claim	Delay Delivery Premium Parcel	FELICIA NOVIYANTO	Prepaid Account	ZND173232694641	No	Misrouted Issue	Premium	Pending Responsible Staff Details	100.00	100.00	16-12-2024 06:57:56 PM	22-1-2025 04:48:04 PM	30-12-2024 06:57:56 PM	20-1-2025 04:35:03 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008253	Claim	Delay Delivery Premium Parcel	Paperboy Logistics Sdn Bhd	Credit Account	ZND173395100928	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	100.00	100.00	16-12-2024 06:37:57 PM	20-8-2025 10:01:23 AM	30-12-2024 06:37:57 PM	18-8-2025 10:01:04 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008252	Claim	Lost	Best Express KUL Hub U10	Credit Account	ZND173230835480	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details and Pending Upload Payment from Insurance Company	200.00	13.80	16-12-2024 05:17:40 PM		30-12-2024 05:17:40 PM			Audit Trail	Download Incident Report	Download Claim Form

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