1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/12/V1/008301	Claim	Damage	HIGHFIVE CHANNEL SDN BHD	Cash	ZND173230302005	No	Force Majeure	Express	Pending Responsible Staff Details	330.00	200.00	19-12-2024 11:13:40 AM	17-1-2025 02:55:40 PM	2-1-2025 11:13:40 AM	15-1-2025 02:49:56 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008300	Claim	Damage	Best Express KUL Hub U10	Credit Account	ZND173228834587	No	Force Majeure	Express	Rejected	200.00		18-12-2024 05:48:49 PM		1-1-2025 05:48:49 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008299	Claim	Damage	Luqmanul IDHARUDDIN BIN Mohd norlam	Prepaid Account	ZND173408548020				Info Incomplete	50.00		18-12-2024 05:41:32 PM	28-12-2024 11:50:55 AM	1-1-2025 05:41:32 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008298	Claim	Delay Delivery Premium Parcel	MD SHAHARIZAL BIN MISKAN	Cash	ZND173409307688	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	200.00	200.00	18-12-2024 05:18:51 PM	12-1-2025 10:20:27 AM	1-1-2025 05:18:51 PM	10-1-2025 10:16:53 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008297	Claim	Lost	JOEY	Cash	ZND173230302852				Info Incomplete	5475.00		18-12-2024 04:58:45 PM	28-12-2024 10:53:58 AM	1-1-2025 04:58:45 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008296	Claim	Damage	HJ EXPRESS	Credit Account	ZND173395235101	No	Hub/Depo/Station Handling Issue	Express	Rejected	200.00		18-12-2024 04:01:56 PM		1-1-2025 04:01:56 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008295	Claim	Lost	THAVAMALAR TANGARAJU	Credit Account	ZND173395024170	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	0.00		18-12-2024 03:47:23 PM	30-1-2025 09:50:20 AM	1-1-2025 03:47:23 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008294	Claim	Lost	Winnie Tan	Credit Account	CND173229840266001				Rejected	1990.00		18-12-2024 02:56:20 PM		1-1-2025 02:56:20 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008293	Claim	Lost	MMATRIX	Credit Account	ZND173227861935	No	Hub/Depo/Station Handling Issue	Express	Rejected	10.00		18-12-2024 02:37:13 PM		1-1-2025 02:37:13 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008292	Claim	Lost	MMATRIX	Credit Account	ZND173226534281				Rejected	10.00		18-12-2024 02:31:45 PM		1-1-2025 02:31:45 PM			Audit Trail	Download Incident Report	Download Claim Form

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