1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/12/V1/008271	Claim	Lost	Best Express KUL Hub U10	Credit Account	ZND173226220023	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details and Pending Upload Payment from Insurance Company	200.00	47.40	17-12-2024 03:27:57 PM		31-12-2024 03:27:57 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008270	Claim	Damage	Dewi Masdia Kamaruddin	Cash	ZND173228811533				Rejected	100.00		17-12-2024 03:11:23 PM		31-12-2024 03:11:23 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008269	Claim	Lost	Best Express KUL Hub U10	Credit Account	ZND173232698823	No	Hub/Depo/Station Handling Issue	Express	Rejected	200.00		17-12-2024 02:59:39 PM		31-12-2024 02:59:39 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008268	Claim	Lost	Best Express KUL Hub U10	Credit Account	ZND173230835367	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details and Pending Upload Payment from Insurance Company	200.00	51.40	17-12-2024 02:55:25 PM		31-12-2024 02:55:25 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008267	Claim	Lost	Christine Tan	Credit Account	ZND173080450864	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	0.00	200.00	17-12-2024 02:53:46 PM	17-1-2025 02:49:08 PM	31-12-2024 02:53:46 PM	15-1-2025 02:43:09 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008266	Claim	Lost	Best Express KUL Hub U10	Credit Account	ZND173394966112	No	Hub/Depo/Station Handling Issue	Express	Rejected	200.00		17-12-2024 02:53:11 PM		31-12-2024 02:53:11 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008265	Claim	Lost	Best Express KUL Hub U10	Credit Account	ZND173225866598	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details and Pending Upload Payment from Insurance Company	200.00	66.60	17-12-2024 02:49:51 PM		31-12-2024 02:49:51 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008264	Claim	Lost	Best Express KUL Hub U10	Credit Account	ZND173226596081	No	Hub/Depo/Station Handling Issue	Express	Rejected	200.00		17-12-2024 02:42:50 PM		31-12-2024 02:42:50 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008263	Claim	Lost	LING NATURE STINGLESS BEE FARM	Credit Account	ZND173082236817	No	Driver Issue	Express	Pending Responsible Staff Details	168.00	168.00	17-12-2024 12:30:00 PM	20-8-2025 09:38:01 AM	31-12-2024 12:30:00 PM	18-8-2025 09:37:38 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/12/V1/008262	Claim	Delay Delivery Premium Parcel	EP SINAR (M) SDN BHD	Credit Account	ZND173408812213				Rejected	180.00		17-12-2024 12:23:40 PM		31-12-2024 12:23:40 PM			Audit Trail	Download Incident Report	Download Claim Form

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