1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/01/V1/008721	Claim	Damage FreshBox	CHIN MAN JUN	Credit Account	ZND173417928950	No	Hub/Depo/Station Handling Issue	FreshBox	Rejected	200.00		22-1-2025 04:52:21 PM		5-2-2025 04:52:21 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008720	Claim	Damage FreshBox	CHIN MAN JUN	Credit Account	ZND173417927748	No	Hub/Depo/Station Handling Issue	FreshBox	Rejected	200.00		22-1-2025 04:50:42 PM		5-2-2025 04:50:42 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008719	Claim	Lost	JULIUS TEY	Credit Account	ZND173412616579				Rejected	920.90		22-1-2025 04:17:40 PM		5-2-2025 04:17:40 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008718	Claim	Lost	Parcelhub HQ	Credit Account	ZND173411777011				Rejected	68.00		22-1-2025 11:18:55 AM		5-2-2025 11:18:55 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008717	Claim	Damage	PENI GROUP SDN. BHD	Credit Account	ZND173417012918	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	52.00	52.00	22-1-2025 11:17:59 AM	23-2-2025 04:25:59 PM	5-2-2025 11:17:59 AM	21-2-2025 04:25:27 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008716	Claim	Delay Delivery Premium Parcel	ZND173417298015	Credit Account	ZND173417298015	No	Hub/Depo/Station Handling Issue	Premium	Rejected	100.00		22-1-2025 11:16:26 AM		5-2-2025 11:16:26 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008715	Claim	Lost	PENI GROUP SDN. BHD	Credit Account	ZND173411082818	No	Driver Issue	Express	Rejected	56.60		22-1-2025 11:14:07 AM		5-2-2025 11:14:07 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008714	Claim	Missing Content	PENI GROUP SDN. BHD	Credit Account	ZND173416440187	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	32.90	32.90	22-1-2025 10:32:59 AM	23-2-2025 04:30:23 PM	5-2-2025 10:32:59 AM	21-2-2025 04:26:14 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008713	Claim	Lost	PENI GROUP SDN. BHD	Credit Account	ZND173411131134	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	141.00	141.00	22-1-2025 10:15:58 AM	3-3-2025 02:38:53 PM	5-2-2025 10:15:58 AM	1-3-2025 02:36:43 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008712	Claim	Short Piece	Jessy yeoh	Cash	ZND173417751749	No	Force Majeure	Express	Pending by Operation	5.60		21-1-2025 11:06:07 PM	14-2-2025 02:50:05 PM	4-2-2025 11:06:07 PM			Audit Trail	Download Incident Report	Download Claim Form

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