1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/01/V1/008731	Claim	Lost	MMATRIX	Credit Account	ZND173414825887	No	Hub/Depo/Station Handling Issue	Express	Rejected	10.00		23-1-2025 10:04:56 AM		6-2-2025 10:04:56 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008730	Claim	Lost	MMATRIX	Credit Account	ZND173416960265				Rejected	199.00		23-1-2025 09:51:39 AM		6-2-2025 09:51:39 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008729	Claim	Lost	MMATRIX	Credit Account	ZND173416574967				Rejected	199.00		23-1-2025 09:43:44 AM		6-2-2025 09:43:44 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008728	Claim	Damage FreshBox	sheery	Cash	ZND173417745823	No	LineHaul Connectivity Issue	FreshBox	Pending Responsible Staff Details	200.00	200.00	22-1-2025 10:07:40 PM	21-2-2025 03:19:24 PM	5-2-2025 10:07:40 PM	19-2-2025 03:18:47 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008727	Claim	Damage FreshBox	SHERRY	Cash	ZND173417744420	No	LineHaul Connectivity Issue	FreshBox	Pending Responsible Staff Details	200.00	200.00	22-1-2025 10:05:23 PM	21-2-2025 03:21:33 PM	5-2-2025 10:05:23 PM	19-2-2025 03:21:14 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008726	Claim	Damage FreshBox	SHERRY	Cash	ZND173417742518	No	LineHaul Connectivity Issue	FreshBox	Pending Responsible Staff Details	200.00	200.00	22-1-2025 10:02:27 PM	21-2-2025 03:23:43 PM	5-2-2025 10:02:27 PM	19-2-2025 03:23:29 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008725	Claim	Delay Delivery Premium Parcel	WISMA CHENG & CO KUALA TERENGGANU	Cash	ZND173417721766				Rejected	0.00		22-1-2025 09:58:22 PM		5-2-2025 09:58:22 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008724	Claim	Missing Content	YEO LEE KEOW	Prepaid Account	ZND173417998090	No	Driver Issue	FreshBox	Rejected	199.00		22-1-2025 06:29:38 PM		5-2-2025 06:29:38 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008723	Claim	Delay Delivery Premium Parcel	MYPOST SOLUTIONS	Prepaid Account	ZND173417925621	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	100.00	100.00	22-1-2025 05:02:55 PM	2-3-2025 11:09:53 AM	5-2-2025 05:02:55 PM	28-2-2025 11:09:35 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008722	Claim	Damage	Vip Vision Sdn Bhd	Cash	ZND173417065440				Rejected	165.00		22-1-2025 04:56:22 PM		5-2-2025 04:56:22 PM			Audit Trail	Download Incident Report	Download Claim Form

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