1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/01/V1/008761	Claim	Damage FreshBox	CINDY LEE	Cash	ZND173755224349				Rejected	300.00		25-1-2025 01:43:19 PM		8-2-2025 01:43:19 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008760	Claim	Damage	ong bee ling	Prepaid Account	ZND173417672792				Info Incomplete	50.00		25-1-2025 10:44:35 AM	2-3-2025 03:40:10 PM	8-2-2025 10:44:35 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008759	Claim	Damage	poh yew tan	Prepaid Account	ZND173417643068				Info Incomplete	50.00		25-1-2025 10:41:52 AM	2-3-2025 03:37:25 PM	8-2-2025 10:41:52 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008758	Claim	Damage	elizabeth teh	Prepaid Account	ZND173417597248				Info Incomplete	0.00		25-1-2025 10:37:35 AM	2-3-2025 03:35:38 PM	8-2-2025 10:37:35 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008757	Claim	Delay Delivery Premium Parcel	IRICH CENTRE RESOURCES	Prepaid Account	CND173418417200001	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	0.00	100.00	25-1-2025 10:34:45 AM	27-2-2025 04:27:36 PM	8-2-2025 10:34:45 AM	25-2-2025 04:23:38 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008756	Claim	Damage FreshBox	TIONG FISH	Prepaid Account	ZND173755204747				Rejected	550.00		25-1-2025 10:31:27 AM		8-2-2025 10:31:27 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008755	Claim	Damage FreshBox	TIONG FISH	Prepaid Account	ZND173755203979				Rejected	500.00		25-1-2025 10:29:07 AM		8-2-2025 10:29:07 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008754	Claim	Lost	PENI GROUP SDN. BHD	Credit Account	ZND173415500417	No	Driver Issue	Express	Rejected	295.30		25-1-2025 10:26:57 AM		8-2-2025 10:26:57 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008753	Claim	Damage	BUNDLXART ENTERPRISE	Credit Account	ZND173747461530	Yes	Force Majeure	Express	Pending by Operation	1000.00		24-1-2025 07:00:50 PM	23-2-2025 11:13:20 AM	7-2-2025 07:00:50 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008752	Claim	Lost	Harun bin mohd yusof	Credit Account	ZND173410496784	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details and Pending Upload Payment from Insurance Company	87.40	87.40	24-1-2025 04:10:16 PM		7-2-2025 04:10:16 PM			Audit Trail	Download Incident Report	Download Claim Form

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