1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/01/V1/008711	Claim	Lost	Ma jian	Credit Account	771256091	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	3755.17		21-1-2025 05:15:54 PM	8-2-2025 10:19:20 AM	4-2-2025 05:15:54 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008710	Claim	Missing Content	SRH	Credit Account	ZND1736405653409	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	51.30	31.20	21-1-2025 04:48:26 PM	27-2-2025 02:24:45 PM	4-2-2025 04:48:26 PM	25-2-2025 02:22:35 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008709	Claim	Lost	QM LIVE EMPIRE	Credit Account	ZND173415090178				Rejected	887.04		21-1-2025 04:27:47 PM		4-2-2025 04:27:47 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008708	Claim	Lost	Christine Tan	Credit Account	ZND173413904125	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	200.00	200.00	21-1-2025 04:13:31 PM	21-2-2025 03:31:21 PM	4-2-2025 04:13:31 PM	19-2-2025 03:25:15 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008707	Claim	Missing Content	SRH	Credit Account	ZND1735698508379	No	Hub/Depo/Station Handling Issue	Express	Rejected	499.00		21-1-2025 04:06:11 PM		4-2-2025 04:06:11 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008706	Claim	Lost	MMATRIX	Credit Account	ZND173414236904				Rejected	10.00		21-1-2025 02:35:59 PM		4-2-2025 02:35:59 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008705	Claim	Lost	MMATRIX	Credit Account	ZND173414857840				Rejected	7999.00		21-1-2025 02:19:53 PM		4-2-2025 02:19:53 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008704	Claim	Damage	WMS JAYA ENTERPRISE C.O. VEGE	Credit Account	ZND173416452425				Rejected	930.00		21-1-2025 11:20:43 AM		4-2-2025 11:20:43 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008703	Claim	Lost	QM LIVE EMPIRE	Credit Account	ZND173415090031				Rejected	123.00		21-1-2025 10:25:59 AM		4-2-2025 10:25:59 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008702	Claim	Damage	ML Express Malaysia	Credit Account	ZND173411811036				Rejected	2000.00		20-1-2025 08:40:41 PM		3-2-2025 08:40:41 PM			Audit Trail	Download Incident Report	Download Claim Form

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