1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/01/V1/008741	Claim	Damage	HUSMAT FURNITURE SDN BHD	Cash	ZND173416918051				Info Incomplete	798.00		23-1-2025 01:45:09 PM	9-2-2025 09:57:34 AM	6-2-2025 01:45:09 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008740	Claim	Lost	dw whole sales sdn bhd	Prepaid Account	ZND173414989206	No	Driver Issue	Express	Rejected	1945.00		23-1-2025 11:45:43 AM		6-2-2025 11:45:43 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008739	Claim	Lost	dw whole sales sdn bhd	Prepaid Account	ZND173412509680	No	Driver Issue	Express	Pending Responsible Staff Details	508.00	200.00	23-1-2025 11:36:46 AM	23-2-2025 05:06:39 PM	6-2-2025 11:36:46 AM	21-2-2025 05:06:17 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008738	Claim	Lost	PENI GROUP SDN. BHD	Credit Account	ZND173418289258	No	Driver Issue	Express	Pending Responsible Staff Details	44.00	44.00	23-1-2025 11:22:15 AM	21-2-2025 03:10:28 PM	6-2-2025 11:22:15 AM	19-2-2025 03:02:07 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008737	Claim	Damage FreshBox	TIONG FISH	Prepaid Account	ZND173418237570	No	LineHaul Connectivity Issue	FreshBox	Pending Responsible Staff Details	450.00	200.00	23-1-2025 11:07:23 AM	23-2-2025 04:46:16 PM	6-2-2025 11:07:23 AM	21-2-2025 04:42:53 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008736	Claim	Lost	CLOUD FACTORY	Prepaid Account	ZND173415359411	No	Driver Issue	Express	Rejected	137.50		23-1-2025 10:41:37 AM		6-2-2025 10:41:37 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008735	Claim	Damage	ESPARCEL	Prepaid Account	ZND173417840511	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	350.00	200.00	23-1-2025 10:26:55 AM	21-2-2025 04:33:31 PM	6-2-2025 10:26:55 AM	19-2-2025 04:27:20 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008734	Claim	Lost	MMATRIX	Credit Account	ZND173415264685				Rejected	10.00		23-1-2025 10:10:01 AM		6-2-2025 10:10:01 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008733	Claim	Lost	MMATRIX	Credit Account	ZND173414826594	No	Hub/Depo/Station Handling Issue	Express	Rejected	10.00		23-1-2025 10:07:25 AM		6-2-2025 10:07:25 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008732	Claim	Lost	Norzawani Abd Talib	Credit Account	10261240916	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	50.00	50.00	23-1-2025 10:05:07 AM	23-2-2025 04:11:20 PM	6-2-2025 10:05:07 AM	21-2-2025 03:50:41 AM		Audit Trail	Download Incident Report	Download Claim Form

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