1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/05/V1/009500	Claim	Damage	Kaira Technology (M) Sdn Bhd	Prepaid Account	ZND174057033875	No	Packaging Problem (Sender)	Express	Pending Responsible Staff Details and Pending Upload Payment from Insurance Company	1580.00	200.00	9-5-2025 01:56:26 PM		23-5-2025 01:56:26 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009499	Claim	Damage	CHUAH TING CHIA	Cash	ZND174420443966				Rejected	138.00		9-5-2025 12:57:43 PM		23-5-2025 12:57:43 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009498	Claim	Damage	Ritma Prestasi Sdn Bhd	Credit Account	ZND174619786812				Rejected	144.00		9-5-2025 11:02:23 AM		23-5-2025 11:02:23 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009497	Claim	Delay Delivery Premium Parcel	ARMANDO GIANLUCA	Credit Account	ZND174619506953	No	Hub/Depo/Station Handling Issue	Premium	Rejected	0.00		9-5-2025 01:21:54 AM		23-5-2025 01:21:54 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009496	Claim	Delay Delivery Premium Parcel	SJP SEALING TECHNOLOGY (M) SDN BHD	Credit Account	ZND174619633819	No	Hub/Depo/Station Handling Issue	Premium	Rejected	5390.00		8-5-2025 05:58:39 PM		22-5-2025 05:58:39 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009495	Claim	Damage	THE INVISIBLE GROUP SDN BHD.	Cash	ZND174619092159	No	Force Majeure	Express	Pending Responsible Staff Details	105.00	105.00	8-5-2025 04:58:54 PM	14-6-2025 03:09:34 PM	22-5-2025 04:58:54 PM	12-6-2025 03:08:56 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009494	Claim	Lost	QM LIVE EMPIRE	Cash	ZND174420816685	No	Driver Issue	Express	Pending by Operation	115.60		8-5-2025 04:17:34 PM	15-5-2025 04:14:14 PM	22-5-2025 04:17:34 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009493	Claim	Damage	Kaira Technology (M) Sdn Bhd	Prepaid Account	ZND174057032892	No	Packaging Problem (Sender)	Express	Pending Responsible Staff Details and Pending Upload Payment from Insurance Company	1580.00	200.00	8-5-2025 04:14:25 PM		22-5-2025 04:14:25 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009492	Claim	Damage FreshBox	NAJWA BINTI MOHD SHAHRIL	Credit Account	ZND174619495622	No	Hub/Depo/Station Handling Issue	FreshBox	Pending Responsible Staff Details	200.00	200.00	8-5-2025 03:42:54 PM	11-6-2025 02:10:49 PM	22-5-2025 03:42:54 PM	9-6-2025 02:07:11 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009491	Claim	Delay Delivery Premium Parcel	joyceline yap	Prepaid Account	ZND174619044608	No	Driver Issue	Premium	Rejected	199.00		8-5-2025 03:37:22 PM		22-5-2025 03:37:22 PM			Audit Trail	Download Incident Report	Download Claim Form

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