1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/05/V1/009490	Claim	Lost	MMAG DIGITAL SDN BHD	Credit Account	ZND174229313859	No	LineHaul Connectivity Issue	Express	Pending Responsible Staff Details	1099.00	200.00	8-5-2025 03:14:10 PM	11-6-2025 12:26:53 PM	22-5-2025 03:14:10 PM	9-6-2025 12:25:08 PM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009489	Claim	Lost	MMAG DIGITAL SDN BHD	Credit Account	ZND174229956834	No	LineHaul Connectivity Issue	Express	Pending Responsible Staff Details	1099.00	200.00	8-5-2025 03:08:45 PM	11-6-2025 12:19:33 PM	22-5-2025 03:08:45 PM	9-6-2025 12:17:25 PM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009488	Claim	Lost	MMAG DIGITAL SDN BHD	Credit Account	ZND174419151339	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	999.00		8-5-2025 03:02:48 PM	16-5-2025 02:11:38 PM	22-5-2025 03:02:48 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009487	Claim	Damage	KHADRI BIN KHALID	Credit Account	ZND174601513525	Yes	Force Majeure	Express	Pending by Claim Dept	200.00		8-5-2025 02:32:56 PM	23-5-2025 01:49:26 PM	22-5-2025 02:32:56 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009486	Claim	Lost	Muhamad Fadzli Bin Mat Sharif	Credit Account	ZND174548738203	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	185.00	185.00	8-5-2025 09:45:58 AM	11-6-2025 02:25:31 PM	22-5-2025 09:45:58 AM	9-6-2025 02:25:12 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009485	Claim	Lost	NESRIN	Credit Account	CND174601560154001				Rejected	200.00		7-5-2025 04:32:54 PM		21-5-2025 04:32:54 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009484	Claim	Damage	MISS CHA	Credit Account	ZND174418416620	Yes	Force Majeure	Express	Pending Responsible Staff Details and Pending Upload Payment from Insurance Company	819.00	327.60	7-5-2025 04:22:40 PM		21-5-2025 04:22:40 PM	24-9-2025 03:22:18 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009483	Claim	Lost	JABO PLANTATION SDN BHD	Credit Account	ZND174359335844	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	242.00	200.00	7-5-2025 01:21:10 PM	30-5-2025 11:56:57 AM	21-5-2025 01:21:10 PM	28-5-2025 11:52:59 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009482	Claim	Lost	Bianca Mae Tan Pei Yi	Cash	ZND174117181584	No	Driver Issue	Express	Pending Responsible Staff Details	300.00	200.00	7-5-2025 12:33:14 PM	30-5-2025 12:08:53 PM	21-5-2025 12:33:14 PM	28-5-2025 12:08:33 PM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009481	Claim	Damage	mmatrix	Credit Account	ZND174549138873	No	Force Majeure	Express	Pending Responsible Staff Details	1299.00	200.00	7-5-2025 11:09:42 AM	22-5-2025 09:28:13 AM	21-5-2025 11:09:42 AM	20-5-2025 09:23:30 AM		Audit Trail	Download Incident Report	Download Claim Form

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