1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/05/V1/009540	Claim	Damage	NG CHONG SWEE	Credit Account	ZND174601607651	No	Force Majeure	Express	Pending Responsible Staff Details	183.00	183.00	16-5-2025 11:04:25 AM	18-6-2025 10:21:58 AM	30-5-2025 11:04:25 AM	16-6-2025 10:18:10 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009539	Claim	Damage	MISS CHA	Credit Account	ZND174619617772	Yes	Force Majeure	Express	Pending by Operation	999.00		15-5-2025 06:34:43 PM	24-5-2025 04:30:19 PM	29-5-2025 06:34:43 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009538	Claim	Damage	LY	Prepaid Account	ZND174712682370				Rejected	9.90		15-5-2025 06:26:40 PM		29-5-2025 06:26:40 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009537	Claim	Damage	LY	Prepaid Account	ZND174712909743				Rejected	19.80		15-5-2025 05:26:10 PM		29-5-2025 05:26:10 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009536	Claim	Damage	ADS International Express Sdn Bhd	Credit Account	ZND174359713369	No	Force Majeure	Express	Pending Responsible Staff Details	540.00	12.72	15-5-2025 05:14:55 PM	19-6-2025 10:10:08 AM	29-5-2025 05:14:55 PM	17-6-2025 09:43:41 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009535	Claim	Lost	WangBaoyi ACC2309036	Credit Account	10264201942	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	121.64	121.64	15-5-2025 05:10:39 PM	29-8-2025 04:42:53 PM	29-5-2025 05:10:39 PM	27-8-2025 04:40:18 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009534	Claim	Lost	YEAP SWEE CHUAN	Credit Account	ZND174601528765	No	Driver Issue	Express	Rejected	608.00		15-5-2025 04:46:05 PM		29-5-2025 04:46:05 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009533	Claim	Damage	ORDER TRADING SDN BHD	Credit Account	ZND174619787161	Yes	Force Majeure	Express	Pending by Operation	936.00		15-5-2025 04:42:36 PM	31-5-2025 08:55:27 AM	29-5-2025 04:42:36 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009532	Claim	Damage	LY	Prepaid Account	ZND174665415599				Rejected	29.90		15-5-2025 11:53:59 AM		29-5-2025 11:53:59 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009531	Claim	Lost	Penny	Credit Account	ZND174601663619				Info Incomplete	0.00		15-5-2025 11:38:44 AM	24-5-2025 02:58:11 PM	29-5-2025 11:38:44 AM			Audit Trail	Download Incident Report	Download Claim Form

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