1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/05/V1/009510	Claim	Damage	LY	Prepaid Account	ZND174677355968				Rejected	19.80		12-5-2025 04:09:42 PM		26-5-2025 04:09:42 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009509	Claim	Delay Delivery Premium Parcel	alicia yeoh	Prepaid Account	ZND174664981903				Rejected	250.00		12-5-2025 08:07:21 AM		26-5-2025 08:07:21 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009508	Claim	Damage	Tan Shi Jie	Cash	ZND174677363062				Rejected	184.00		11-5-2025 01:16:26 PM		25-5-2025 01:16:26 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009507	Claim	Delay Delivery Premium Parcel	Yen	Credit Account	ZND174619882699				Rejected	0.00		11-5-2025 01:55:08 AM		25-5-2025 01:55:08 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009506	Claim	Damage	Waty Aris	Credit Account	ZND174619533553	No	Force Majeure	Express	Pending Responsible Staff Details	200.00	200.00	10-5-2025 08:23:02 PM	30-5-2025 11:51:58 AM	24-5-2025 08:23:02 PM	28-5-2025 11:49:35 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009505	Claim	Damage	Teo Pei Yee	Prepaid Account	ZND174619737371	No	Driver Issue	Premium	Pending Responsible Staff and Payment Details	199.00	100.00	10-5-2025 05:17:20 PM	30-5-2025 10:27:06 AM	24-5-2025 05:17:20 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009504	Claim	Damage	Mogharam Prabhu A/L Subramaniam	Cash	ZND174619891073				Rejected	195.00		10-5-2025 02:54:26 PM		24-5-2025 02:54:26 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009503	Claim	Short Piece	ELWIN TIEW	Prepaid Account	ZND174619766203	No	Driver Issue	Premium	Rejected	199.00		10-5-2025 02:43:48 PM		24-5-2025 02:43:48 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009502	Claim	Lost	wong chiew yeen	Credit Account	CND174419383914001	No	LineHaul Handling Issue	Express	Info Incomplete	0.00		9-5-2025 05:14:48 PM		23-5-2025 05:14:48 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009501	Claim	Damage	Tengku Mohd Fairulizam B Tg Wook	Credit Account	ZND174619731874	No	Force Majeure	Express	Pending Responsible Staff Details	200.00	200.00	9-5-2025 02:22:39 PM	11-6-2025 01:54:08 PM	23-5-2025 02:22:39 PM	9-6-2025 01:51:02 AM		Audit Trail	Download Incident Report	Download Claim Form

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