1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/05/V1/009480	Claim	Damage	mmatrix	Credit Account	ZND174548317774	No	Force Majeure	Express	Pending Responsible Staff Details	599.00	200.00	7-5-2025 10:49:21 AM	30-5-2025 11:46:06 AM	21-5-2025 10:49:21 AM	28-5-2025 11:43:31 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009479	Claim	Lost	Nasleena Mohamad Shariff	Credit Account	10263962903	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	50.00	50.00	7-5-2025 09:51:06 AM	2-8-2025 09:22:03 AM	21-5-2025 09:51:06 AM	31-7-2025 09:21:40 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009478	Claim	Delay Delivery Premium Parcel	LIFE LIKE ARTS	Prepaid Account	ZND174548622007	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	160.00	100.00	6-5-2025 04:40:42 PM	30-11-2025 10:40:36 AM	20-5-2025 04:40:42 PM	28-11-2025 10:40:16 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009477	Claim	Damage	HIGH FIVE CHANNELSHD BHD	Cash	ZND174549065056	No	Force Majeure	Express	Pending Responsible Staff Details	179.00	179.00	6-5-2025 04:08:06 PM	30-5-2025 12:02:09 PM	20-5-2025 04:08:06 PM	28-5-2025 12:01:41 PM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009476	Claim	Damage	HIGHFIVE CHANNEL SDN BHD	Cash	CND174548675959003	No	Force Majeure	Express	Pending Responsible Staff Details	99.00	99.00	6-5-2025 04:03:51 PM	22-5-2025 09:38:22 AM	20-5-2025 04:03:51 PM	20-5-2025 09:38:03 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009475	Claim	Damage	LY	Prepaid Account	ZND174228025890				Rejected	39.00		6-5-2025 11:38:37 AM		20-5-2025 11:38:37 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009474	Claim	Lost	Jing En Ng	Credit Account	LP00730207302723				Rejected	700.00		5-5-2025 06:23:48 PM		19-5-2025 06:23:48 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009473	Claim	Lost	QM LIVE EMPIRE	Cash	ZND174420776729				Rejected	86.10		5-5-2025 05:57:41 PM		19-5-2025 05:57:41 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009472	Claim	Lost	MMATRIX SDN BHD	Credit Account	ZND173990153596	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	6099.00		5-5-2025 05:23:21 PM	8-5-2025 08:31:26 AM	19-5-2025 05:23:21 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009471	Claim	Damage	F2764 (T34) Camellia ceramic bowl 3-piece set	Prepaid Account	ZND174549234575				Rejected	28.00		5-5-2025 04:50:58 PM		19-5-2025 04:50:58 PM			Audit Trail	Download Incident Report	Download Claim Form

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