1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/09/V1/010385	Claim	Damage	WENDY CHONG	Prepaid Account	V175887695318001				Rejected	68.00		30-9-2025 03:02:07 PM		14-10-2025 03:02:07 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/09/V1/010384	Claim	Damage	HJ EXPRESS	Credit Account	V175887684220001				Rejected	130.00		30-9-2025 11:16:27 AM		14-10-2025 11:16:27 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/09/V1/010383	Claim	Damage	muhamad ridzuan bin ismail	Credit Account	V175878863726001	No	Force Majeure	Express	Pending by Operation	428.00		29-9-2025 05:59:25 PM	4-10-2025 10:03:02 AM	13-10-2025 05:59:25 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/09/V1/010382	Claim	Damage	TND EXPRESS (M) SDN BHD	Credit Account	V175817931981002				Rejected	221.81		29-9-2025 04:38:39 PM		13-10-2025 04:38:39 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/09/V1/010381	Claim	Delay Delivery Premium Parcel	ES EXPRESS ENTERPRISE	Cash	V175887636533001	No	Hub/Depo/Station Handling Issue	Premium	Rejected	15.90		29-9-2025 09:39:15 AM		13-10-2025 09:39:15 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/09/V1/010380	Claim	Damage	AIK HOE CERAMIC TILE SDN BHD	Credit Account	V175768313201001	No	Force Majeure	Express	Pending Responsible Staff Details	379.00	200.00	27-9-2025 05:30:37 PM	20-10-2025 03:12:56 PM	11-10-2025 05:30:37 PM	18-10-2025 03:12:26 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/09/V1/010379	Claim	Damage	HOMEWORKS.SDN.BHD yining	Cash	V175861963815001				Rejected	0.00		27-9-2025 10:29:27 AM		11-10-2025 10:29:27 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/09/V1/010378	Claim	Damage	QM LIVE EMPIRE	Cash	V175809801643001				Info Incomplete	78.00		27-9-2025 09:42:54 AM	10-10-2025 03:16:33 PM	11-10-2025 09:42:54 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/09/V1/010377	Claim	Damage FreshBox	Bryansia	Prepaid Account	V175861878768001	No	LineHaul Connectivity Issue	Premium	Pending Responsible Staff Details	200.00	100.00	27-9-2025 03:12:08 AM	23-10-2025 09:35:09 AM	11-10-2025 03:12:08 AM	21-10-2025 09:34:47 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/09/V1/010376	Claim	Damage FreshBox	Bryansia	Prepaid Account	V175861878782001	No	LineHaul Connectivity Issue	Premium	Pending Responsible Staff Details	632.00	100.00	27-9-2025 03:04:32 AM	23-10-2025 09:43:34 AM	11-10-2025 03:04:32 AM	21-10-2025 09:43:14 AM		Audit Trail	Download Incident Report	Download Claim Form

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