1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/10/V1/010423	Claim	Damage	SNOWFIT MALAYSIA SDN BHD	Credit Account	V175576801457001	No	Force Majeure	Express	Pending Responsible Staff and Payment Details	19935.00	1329.00	6-10-2025 03:08:27 PM	29-11-2025 12:10:32 PM	20-10-2025 03:08:27 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V1/010422	Claim	Damage	SNOWFIT MALAYSIA SDN BHD	Credit Account	V175576689673001	No	Force Majeure	Express	Pending Responsible Staff and Payment Details	19935.00	1329.00	6-10-2025 02:53:18 PM	29-11-2025 12:37:21 PM	20-10-2025 02:53:18 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V1/010421	Claim	Damage	SNOWFIT MALAYSIA SDN BHD	Credit Account	V175576689666001	No	Force Majeure	Express	Pending Responsible Staff and Payment Details	19935.00	1329.00	6-10-2025 02:49:08 PM	29-11-2025 12:37:23 PM	20-10-2025 02:49:08 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V1/010420	Claim	Damage	SNOWFIT MALAYSIA SDN BHD	Credit Account	V175576689628001	No	Force Majeure	Express	Pending Responsible Staff and Payment Details	0.00	1329.00	6-10-2025 02:31:14 PM	29-11-2025 12:37:25 PM	20-10-2025 02:31:14 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V1/010419	Claim	Delay Delivery Premium Parcel	LIYA	Cash	V175888464685001				Rejected	20.00		6-10-2025 12:49:59 PM		20-10-2025 12:49:59 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V1/010418	Claim	Damage	CHO MEE YEN	Credit Account	V175888247431001	No	Force Majeure	Express	Pending Responsible Staff Details and Pending Upload Payment from Insurance Company	200.00	200.00	6-10-2025 10:57:00 AM		20-10-2025 10:57:00 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V1/010417	Claim	Damage	KOK YAN SHAO	Credit Account	V175818672265001	Yes	Force Majeure	Express	Pending by Operation	422.78		6-10-2025 10:54:30 AM	19-10-2025 12:45:38 PM	20-10-2025 10:54:30 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V1/010416	Claim	Delay Delivery Premium Parcel	ES EXPRESS ENTERPRISE	Cash	V175945996449001				Rejected	25.44		6-10-2025 10:09:26 AM		20-10-2025 10:09:26 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V1/010415	Claim	Damage	ZULFADLI BIN BAHARUM	Credit Account	V175887759591001	No	Force Majeure	Express	Pending Responsible Staff Details	200.00	200.00	5-10-2025 10:59:00 AM	7-11-2025 04:12:19 PM	19-10-2025 10:59:00 AM	5-11-2025 04:12:00 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V1/010414	Claim	Delay Delivery Premium Parcel	Lee Sze Ching	Credit Account	V175888538645001				Rejected	500.00		4-10-2025 11:53:48 AM		18-10-2025 11:53:48 AM			Audit Trail	Download Incident Report	Download Claim Form

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