1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/09/V1/010375	Claim	Lost	TOH ZI QIN	Cash	V175861963068001				Rejected	2300.00		26-9-2025 06:27:13 PM		10-10-2025 06:27:13 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/09/V1/010374	Claim	Damage FreshBox	LOH BOON HONG	Cash	V175818706175001	No	LineHaul Connectivity Issue	Premium	Pending Responsible Staff Details	198.00	100.00	26-9-2025 12:46:44 PM	23-10-2025 10:09:40 AM	10-10-2025 12:46:44 PM	21-10-2025 10:03:50 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/09/V1/010373	Claim	Damage	CM WAN	Credit Account	V175818462248001	No	Force Majeure	Express	Pending Responsible Staff Details	850.00	200.00	26-9-2025 10:25:21 AM	21-11-2025 12:05:58 PM	10-10-2025 10:25:21 AM	19-11-2025 12:04:09 PM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/09/V1/010372	Claim	Damage	MMATRIX SDN BHD	Credit Account	V175818332640001	No	Force Majeure	Express	Pending Responsible Staff Details	1899.00	200.00	26-9-2025 10:09:43 AM	13-5-2026 11:54:09 AM	10-10-2025 10:09:43 AM	11-5-2026 11:53:47 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/09/V1/010371	Claim	Delay Delivery Premium Parcel	Brandon	Credit Account	V175818628736001	No	LineHaul Connectivity Issue	Premium	Pending Responsible Staff Details	15.90	15.90	25-9-2025 10:03:15 PM	24-10-2025 02:14:39 PM	9-10-2025 10:03:15 PM	22-10-2025 02:14:16 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/09/V1/010370	Claim	Damage	ALBATTAR INTERNATIONAL SDN BHD	Credit Account	V175818453468001	No	Force Majeure	Express	Pending Responsible Staff Details	6520.00	200.00	25-9-2025 06:02:58 PM	7-11-2025 02:47:50 PM	9-10-2025 06:02:58 PM	5-11-2025 02:47:29 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/09/V1/010369	Claim	Delay Delivery Premium Parcel	RHIMAA	Cash	V175818607267001	No	LineHaul Connectivity Issue	Premium	Info Incomplete	200.00		25-9-2025 05:16:08 PM		9-10-2025 05:16:08 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/09/V1/010368	Claim	Damage FreshBox	KEE	Prepaid Account	V175818626619001	No	LineHaul Connectivity Issue	Premium	Pending Responsible Staff Details	167.00	100.00	25-9-2025 04:51:26 PM	23-10-2025 09:58:15 AM	9-10-2025 04:51:26 PM	21-10-2025 09:57:56 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/09/V1/010367	Claim	Damage FreshBox	KEE	Prepaid Account	V175818623090001	No	LineHaul Connectivity Issue	Premium	Pending Responsible Staff Details	240.00	100.00	25-9-2025 04:43:18 PM	23-10-2025 10:02:50 AM	9-10-2025 04:43:18 PM	21-10-2025 10:02:23 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/09/V1/010366	Claim	Damage	RITMA PRESTASI SDN BHD	Credit Account	V175818709367001	No	Force Majeure	Express	Pending Responsible Staff Details	1362.00	200.00	25-9-2025 04:17:25 PM	24-10-2025 02:30:12 PM	9-10-2025 04:17:25 PM	22-10-2025 02:29:51 AM		Audit Trail	Download Incident Report	Download Claim Form

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