Submission Date
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Claim Reference No. Claim/Appeal Claim Type Customer Name Customer Type Waybill/Tracking No. Insured? Claim Category Shipment Type Status Estimated Claim Amount (RM) Claimed Amount (RM) Date Submitted Due Date Overall Due Date (14 Days) Finance Submission Date Completed Date Audit Trail
Claim Delay Delivery Premium Parcel AZWINA BINTI IBRAHIM (DERAS ENTERPISE) Cash V175888161867001 No Misrouted Issue Premium Pending Responsible Staff Details 15.80 11.66 3-10-2025 05:37:45 PM 31-10-2025 02:36:25 PM 17-10-2025 05:37:45 PM 29-10-2025 02:32:09 AM Audit Trail Download Incident Report Download Claim Form
Claim Damage HIGH FIVE CHANNEL ENTERPRISE Cash V175887518761001 No Force Majeure Express Pending Responsible Staff Details 299.00 200.00 3-10-2025 05:35:22 PM 31-10-2025 10:55:43 AM 17-10-2025 05:35:22 PM 29-10-2025 10:52:00 AM Audit Trail Download Incident Report Download Claim Form
Claim Damage HIGHFIVE CHANNEL SDN BHD Cash V175887786146001 No Force Majeure Express Info Incomplete 299.00 3-10-2025 05:30:22 PM 17-10-2025 05:30:22 PM 28-5-2026 10:33:57 AM Audit Trail Download Incident Report Download Claim Form
Claim Damage HJ EXPRESS Credit Account V175887806769001 Rejected 200.00 3-10-2025 04:57:32 PM 17-10-2025 04:57:32 PM Audit Trail Download Incident Report Download Claim Form
Claim Damage hezheyu Credit Account V175887769620001 No Force Majeure Express Pending Responsible Staff Details 200.00 200.00 3-10-2025 04:54:48 PM 30-10-2025 04:11:53 PM 17-10-2025 04:54:48 PM 28-10-2025 04:02:17 AM Audit Trail Download Incident Report Download Claim Form
Claim Damage Zura binti Razali Credit Account V175887758983001 No Force Majeure Express Pending Responsible Staff Details 200.00 200.00 3-10-2025 09:12:56 AM 20-10-2025 02:42:45 PM 17-10-2025 09:12:56 AM 18-10-2025 02:42:10 AM Audit Trail Download Incident Report Download Claim Form
Claim Damage Mayanajwa Credit Account V175887823414001 No Force Majeure Express Pending Responsible Staff Details 200.00 200.00 3-10-2025 09:10:18 AM 16-11-2025 09:27:31 AM 17-10-2025 09:10:18 AM 14-11-2025 09:24:53 AM Audit Trail Download Incident Report Download Claim Form
Claim Delay Delivery Premium Parcel JIMMY Credit Account V175888067121001 No Hub/Depo/Station Handling Issue Premium Rejected 308.00 2-10-2025 10:31:44 PM 16-10-2025 10:31:44 PM Audit Trail Download Incident Report Download Claim Form
Claim Missing Content Keith ng Yuet Kei Credit Account ZND1758503049973 Rejected 3879.77 2-10-2025 05:57:27 PM 16-10-2025 05:57:27 PM Audit Trail Download Incident Report Download Claim Form
Claim Damage TITANIUM SYNERGY SDN BHD Credit Account V175870511410001 Yes Force Majeure Premium Pending by Claim Dept 2150.00 2-10-2025 04:50:39 PM 23-10-2025 02:17:46 PM 16-10-2025 04:50:39 PM Audit Trail Download Incident Report Download Claim Form
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