1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/10/V1/010393	Claim	Damage	Home Heaven Sdn Bhd	Cash	V175818336051001	Yes	Force Majeure	Express	Pending Responsible Staff and Payment Details	812.30	406.15	1-10-2025 04:39:10 PM	30-10-2025 11:43:13 AM	15-10-2025 04:39:10 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V1/010392	Claim	Damage	SUN CHING SDN BHD	Cash	V175768074898001				Rejected	450.00		1-10-2025 04:24:37 PM		15-10-2025 04:24:37 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V1/010391	Claim	Damage	PASSION TRADING SDN BHD	Credit Account	V175862023587001	No	Force Majeure	Express	Pending Responsible Staff and Payment Details	100.00	100.00	1-10-2025 03:05:10 PM	6-11-2025 10:10:32 AM	15-10-2025 03:05:10 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V1/010390	Claim	Lost	Tttwenty	Credit Account	ZND174056783283				Rejected	95.90		1-10-2025 01:44:05 PM		15-10-2025 01:44:05 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V1/010389	Claim	Lost	Ibol Garden	Cash	V175888071494001				Rejected	100.00		1-10-2025 01:12:47 PM		15-10-2025 01:12:47 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V1/010388	Claim	Damage FreshBox	Tew siau wee(Jiongthai)	Credit Account	V175697879861001				Rejected	3940.00		1-10-2025 12:16:36 PM		15-10-2025 12:16:36 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V1/010387	Claim	Damage	PENCETAK BAJU	Credit Account	V175878899688001	No	Force Majeure	Express	Pending Responsible Staff Details	200.00	200.00	1-10-2025 09:55:31 AM	19-10-2025 09:08:49 AM	15-10-2025 09:55:31 AM	17-10-2025 09:05:01 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/09/V2/010316	Appeal	Damage	Siti aishah binti ariffin	Credit Account	V175697700530001	No	Force Majeure	Express	Completed	200.00	200.00	11-9-2025 03:18:37 PM		25-9-2025 03:18:37 PM	16-10-2025 12:06:49 PM	16-10-2025 12:07:18 PM	Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/09/V2/010272	Appeal	Damage	NUR FILZAH BINTI NOORDIN	Credit Account	V175577000309001	No	Force Majeure	Express	Completed	200.00	200.00	2-9-2025 01:58:45 PM		16-9-2025 01:58:45 PM	4-12-2025 03:33:02 AM	4-12-2025 03:33:29 PM	Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/09/V1/010386	Claim	Missing Content	Mae Tan	Cash	V175697773961001	No	Force Majeure	Express	Pending by Operation	65.00		30-9-2025 06:15:00 PM	4-10-2025 08:42:01 AM	14-10-2025 06:15:00 PM			Audit Trail	Download Incident Report	Download Claim Form

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