1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/10/V1/010512	Claim	Lost	CU LIVE EMPIRE	Cash	V175887945253001	No	Force Majeure	Express	Pending Responsible Staff Details	18.31	18.31	24-10-2025 12:05:49 PM	23-11-2025 03:02:43 PM	7-11-2025 12:05:49 PM	21-11-2025 03:02:25 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V1/010511	Claim	Delay Delivery Premium Parcel	RICH FLORA NURSERY	Credit Account	V176078274992001	No	Hub/Depo/Station Handling Issue	Premium	Rejected	100.00		24-10-2025 11:48:37 AM		7-11-2025 11:48:37 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V1/010510	Claim	Damage	Kaladevi Ramamoorthi	Credit Account	V176078503085001	Yes	Force Majeure	Express	Pending by Claim Dept	1919.25		24-10-2025 11:33:26 AM	7-11-2025 09:16:15 AM	7-11-2025 11:33:26 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V1/010509	Claim	Lost	Brian (Office)	Credit Account	V175818157694001				Rejected	245.40		24-10-2025 11:24:33 AM		7-11-2025 11:24:33 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V1/010508	Claim	Damage	muhammad nuh soleh	Credit Account	V175999149495001	No	Force Majeure	Express	Pending by Operation	200.00		24-10-2025 10:04:34 AM	29-10-2025 01:31:50 PM	7-11-2025 10:04:34 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V1/010507	Claim	Damage	cheong siau ming	Cash	V176078506697001				Rejected	248.00		24-10-2025 09:35:14 AM		7-11-2025 09:35:14 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V1/010506	Claim	Lost	Vilcent Yee Shin Hau	Credit Account	10267966520				Rejected	445.00		23-10-2025 10:51:31 PM		6-11-2025 10:51:31 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V1/010505	Claim	Delay Delivery Premium Parcel	GAYATHRI A/P S.V. ANATHAN	Credit Account	V176053927264001	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	100.00	100.00	23-10-2025 03:22:05 PM	6-4-2026 05:26:54 PM	6-11-2025 03:22:05 PM	4-4-2026 05:10:44 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V1/010504	Claim	Damage	Narsi	Credit Account	V176017596956001	No	Force Majeure	Express	Pending Responsible Staff and Payment Details	1587.89	200.00	23-10-2025 03:02:24 PM	8-11-2025 12:00:46 PM	6-11-2025 03:02:24 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V1/010503	Claim	Damage	Khairul Azizan Saw Binti Abdullah	Cash	V176078382383001				Rejected	179.00		22-10-2025 11:07:20 PM		5-11-2025 11:07:20 PM			Audit Trail	Download Incident Report	Download Claim Form

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