1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/10/V1/010532	Claim	Damage	helena wang	Credit Account	CNMYL000901443				Rejected	68.06		28-10-2025 11:38:03 PM		11-11-2025 11:38:03 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V1/010531	Claim	Damage	L&G auto supply (m) sdn bhd	Cash	V176155040762001	No	Force Majeure	Express	Pending Responsible Staff Details	6500.00	200.00	28-10-2025 06:27:55 PM	31-1-2026 02:29:56 PM	11-11-2025 06:27:55 PM	29-1-2026 02:29:36 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V1/010530	Claim	Damage	KUANTAN MUSIC CENTER SDN BHD	Credit Account	V176120420537001				Rejected	0.00		28-10-2025 06:01:10 PM		11-11-2025 06:01:10 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V1/010529	Claim	Damage	HIGH FIVE CHANNELSHD BHD	Cash	V176078534218001	No	Force Majeure	Express	Pending Responsible Staff Details	299.00	200.00	28-10-2025 04:45:36 PM	16-11-2025 09:08:58 AM	11-11-2025 04:45:36 PM	14-11-2025 09:08:39 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V1/010528	Claim	Lost	Seng hoe	Credit Account	V175567526017001				Rejected	0.00		28-10-2025 04:17:32 PM		11-11-2025 04:17:32 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V1/010527	Claim	Missing Content	ANNIE SEOW FOONG CHOO	Cash	V176054032615002	No	Force Majeure	Express	Pending Responsible Staff Details	486.00	200.00	28-10-2025 10:01:42 AM	16-11-2025 09:41:51 AM	11-11-2025 10:01:42 AM	14-11-2025 09:36:44 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V1/010526	Claim	Lost	QIAN LI NIAO LOGISTIC INTL	Credit Account	MYZZ0181384	No	Driver Issue	Express	Pending by Operation	227.00		27-10-2025 11:31:33 PM	30-10-2025 08:21:09 AM	10-11-2025 11:31:33 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V1/010525	Claim	Damage	Lee Zi Xuan	Cash	V176129571193001	No	Force Majeure	Express	Pending by Operation	200.00		27-10-2025 07:05:56 PM	30-10-2025 08:14:38 AM	10-11-2025 07:05:56 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V1/010524	Claim	Missing Content	Wonderful sparkle(steven)	Prepaid Account	V176112878087001	No	Driver Issue	Premium	Rejected	200.00		27-10-2025 03:26:31 PM		10-11-2025 03:26:31 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V1/010523	Claim	Delay Delivery Premium Parcel	WAFIZA MARKETING SDN BHD	Credit Account	V176129508373001	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	97.00	97.00	27-10-2025 02:50:50 PM	28-1-2026 09:49:29 AM	10-11-2025 02:50:50 PM	26-1-2026 09:37:57 AM		Audit Trail	Download Incident Report	Download Claim Form

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