1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/10/V1/010542	Claim	Lost	AMALAN FOKUS SDN. BHD. (B3118238000)	Credit Account	V175309746079002-1	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	849.63	849.63	30-10-2025 05:26:44 PM	25-1-2026 02:21:55 PM	13-11-2025 05:26:44 PM	23-1-2026 02:20:51 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V1/010541	Claim	Lost	Janie	Credit Account	V175999108713001				Rejected	272.65		30-10-2025 04:46:22 PM		13-11-2025 04:46:22 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V1/010540	Claim	Damage	WAH LEE CHAINSTORE SDN BHD	Credit Account	V175888009848001	Yes	Force Majeure	Express	Pending by Claim Dept	1000.00		30-10-2025 04:46:13 PM	10-4-2026 11:11:23 AM	13-11-2025 04:46:13 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V1/010539	Claim	Delay Delivery Premium Parcel	EASY MAIL SDN BHD	Credit Account	V176138257460001	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	100.00	100.00	30-10-2025 02:45:33 PM	17-4-2026 03:28:33 PM	13-11-2025 02:45:33 PM	15-4-2026 03:22:06 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V1/010538	Claim	Lost	GRAND RENAI HOTEL	Credit Account	V175029805483	No	Hub/Depo/Station Handling Issue	Express	Rejected	200.00		30-10-2025 12:45:24 PM		13-11-2025 12:45:24 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V1/010537	Claim	Damage	CHAN TAT SIN	Credit Account	V176155109360002				Rejected	250.00		30-10-2025 10:56:41 AM		13-11-2025 10:56:41 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V1/010536	Claim	Damage	HJ EXPRESS	Credit Account	V176129494744001	No	Force Majeure	Express	Pending Responsible Staff Details	420.00	200.00	29-10-2025 08:52:22 PM	9-4-2026 10:53:49 AM	12-11-2025 08:52:22 PM	7-4-2026 10:49:40 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V1/010535	Claim	Delay Delivery Premium Parcel	Cheng Su Huan	Credit Account	V176138166236001	No	Hub/Depo/Station Handling Issue	Premium	Rejected	15.90		29-10-2025 02:47:51 PM		12-11-2025 02:47:51 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V1/010534	Claim	Damage FreshBox	EASY REWARDS RESOURCES	Credit Account	V176138143930001	No	LineHaul Connectivity Issue	FreshBox	Pending Responsible Staff Details	250.00	200.00	29-10-2025 11:43:07 AM	7-11-2025 11:51:31 AM	12-11-2025 11:43:07 AM	5-11-2025 11:46:02 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V1/010533	Claim	Damage	CEMERLANG TANI ENTERPRISE	Prepaid Account	V175957766153001				Rejected	50.00		29-10-2025 11:25:35 AM		12-11-2025 11:25:35 AM			Audit Trail	Download Incident Report	Download Claim Form

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