1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/10/V2/010420	Appeal	Damage	SNOWFIT MALAYSIA SDN BHD	Credit Account	V175576689628001	No	Force Majeure	Express	Completed	1329.00	1329.00	6-10-2025 02:31:14 PM		20-10-2025 02:31:14 PM	4-12-2025 10:19:51 AM	4-12-2025 10:20:19 AM	Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V2/010418	Appeal	Damage	CHO MEE YEN	Credit Account	V175888247431001	No	Force Majeure	Express	Completed	200.00	200.00	6-10-2025 10:57:00 AM		20-10-2025 10:57:00 AM	28-10-2025 05:13:48 AM	28-10-2025 05:14:17 PM	Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V2/010393	Appeal	Damage	Home Heaven Sdn Bhd	Cash	V175818336051001	Yes	Force Majeure	Express	Completed	406.15	406.15	1-10-2025 04:39:10 PM		15-10-2025 04:39:10 PM	29-10-2025 03:37:55 AM	29-10-2025 03:38:31 PM	Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V2/010391	Appeal	Damage	PASSION TRADING SDN BHD	Credit Account	V175862023587001	No	Force Majeure	Express	Completed	100.00	100.00	1-10-2025 03:05:10 PM		15-10-2025 03:05:10 PM	5-11-2025 05:15:59 AM	5-11-2025 05:16:18 PM	Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V1/010548	Claim	Delay Delivery Premium Parcel	NOOR AFIZAINI BINTI ALI	Prepaid Account	V176163614047001				Rejected	0.00		31-10-2025 09:55:28 PM		14-11-2025 09:55:28 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V1/010547	Claim	Damage	GUB FURNITURE SDN BHD	Credit Account	V176155132207001				Rejected	50.00		31-10-2025 05:12:50 PM		14-11-2025 05:12:50 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V1/010546	Claim	Damage	SUKA TUKANG	Cash	V176172272597001	Yes	Force Majeure	Express	Pending by Claim Dept	200.00		31-10-2025 04:26:27 PM	3-12-2025 08:26:47 AM	14-11-2025 04:26:27 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V1/010545	Claim	Damage	Tan Hong Lu	Credit Account	ZND1761122904166				Rejected	0.00		31-10-2025 02:16:06 PM		14-11-2025 02:16:06 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V1/010544	Claim	Damage	TEOH EN RUI (LESTER TEOH)	Cash	V176172434698001				Rejected	649.00		31-10-2025 11:31:52 AM		14-11-2025 11:31:52 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V1/010543	Claim	Damage	TND EXPRESS (M) SDN BHD	Credit Account	V176172233963001	No	Force Majeure	Express	Pending Responsible Staff Details	358.00	200.00	30-10-2025 05:54:15 PM	16-11-2025 09:20:28 AM	13-11-2025 05:54:15 PM	14-11-2025 09:20:09 AM		Audit Trail	Download Incident Report	Download Claim Form

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