1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/10/V1/010482	Claim	Damage	MOHD NOH BIN AMBAN	Credit Account	V176017611482001	Yes	Force Majeure	Express	Pending by Claim Dept	3499.00		16-10-2025 02:01:25 PM	7-11-2025 08:57:30 AM	30-10-2025 02:01:25 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V1/010481	Claim	Delay Delivery Premium Parcel	Zuraini bt zam	Credit Account	V176017633699001				Rejected	78.00		16-10-2025 12:55:58 PM		30-10-2025 12:55:58 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V1/010480	Claim	Damage	WELLY BIKE TRADING	Credit Account	V175888566587001	No	Force Majeure	Express	Pending Responsible Staff Details	150.00	150.00	15-10-2025 05:55:27 PM	8-11-2025 10:48:58 AM	29-10-2025 05:55:27 PM	6-11-2025 10:48:04 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V1/010479	Claim	Damage	Yip Kang Yu	Credit Account	V176017641458001			Express	Info Incomplete	0.00		15-10-2025 05:51:07 PM	24-10-2025 10:51:56 AM	29-10-2025 05:51:07 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V1/010478	Claim	Damage	SUN CHING SDN BHD	Credit Account	V175999283335001				Rejected	999.00		15-10-2025 05:42:28 PM		29-10-2025 05:42:28 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V1/010477	Claim	Damage	POH POH	Credit Account	V175870561521001				Rejected	51.49		15-10-2025 02:27:45 PM		29-10-2025 02:27:45 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V1/010476	Claim	Damage	LIM YEE SOON	Credit Account	V175999152747001	No	Force Majeure	Express	Pending Responsible Staff Details	200.00	200.00	15-10-2025 11:44:55 AM	8-11-2025 12:16:53 PM	29-10-2025 11:44:55 AM	6-11-2025 12:16:39 PM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V1/010475	Claim	Damage	MetaOne Sdn. Bhd.	Credit Account	V175982442015001	Yes	Force Majeure	Premium	Pending by Claim Dept	599.00		15-10-2025 10:47:46 AM	29-10-2025 11:57:12 AM	29-10-2025 10:47:46 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V1/010474	Claim	Damage	V175999291095001	Cash	V175999291095001	No	Force Majeure	Express	Pending Responsible Staff Details	974.00	200.00	15-10-2025 10:15:46 AM	31-10-2025 11:27:25 AM	29-10-2025 10:15:46 AM	29-10-2025 11:23:53 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/10/V1/010473	Claim	Damage	AZAHAR BIN SAHAN	Cash	V176017571243001				Rejected	100.00		15-10-2025 09:43:46 AM		29-10-2025 09:43:46 AM			Audit Trail	Download Incident Report	Download Claim Form

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