1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/11/V1/010560	Claim	Damage	LOH MARGERET	Prepaid Account	V176200320009001				Rejected	50.00		4-11-2025 02:21:11 PM		18-11-2025 02:21:11 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/11/V1/010559	Claim	Damage	chan sei ling	Prepaid Account	V176200355964001				Rejected	50.00		4-11-2025 01:04:20 PM		18-11-2025 01:04:20 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/11/V1/010558	Claim	Delay Delivery Premium Parcel	Abu bakar shahudin	Credit Account	0300541100010441				Rejected	850.00		4-11-2025 10:46:13 AM		18-11-2025 10:46:13 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/11/V1/010557	Claim	Delay Delivery Premium Parcel	ABU BAKAR SHAHUDIN	Credit Account	V176172230962001				Rejected	825.00		3-11-2025 05:38:24 PM		17-11-2025 05:38:24 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/11/V1/010556	Claim	Damage	AZAHAR BIN SAHAN	Cash	V176017571243001A	No	Force Majeure	Premium	Pending Responsible Staff and Payment Details	19.50	19.50	3-11-2025 03:28:10 PM	6-11-2025 04:42:38 PM	17-11-2025 03:28:10 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/11/V1/010555	Claim	Damage	Carrie Chow	Credit Account	V175887514985001	No	Force Majeure	Express	Pending by Operation	0.00		3-11-2025 03:08:12 PM	5-11-2025 04:09:07 PM	17-11-2025 03:08:12 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/11/V1/010554	Claim	Damage FreshBox	TEE GUAN ZHAO	Credit Account	V176163636698001	No	Hub/Depo/Station Handling Issue	FreshBox	Pending Responsible Staff and Payment Details	150.00	150.00	3-11-2025 11:51:41 AM	13-11-2025 12:21:02 PM	17-11-2025 11:51:41 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/11/V1/010553	Claim	Delay Delivery Premium Parcel	MBE PERMAS JAYA	Credit Account	V176172236858001	No	Hub/Depo/Station Handling Issue	Premium	Rejected	100.00		3-11-2025 11:36:03 AM		17-11-2025 11:36:03 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/11/V1/010552	Claim	Damage	Huzairah	Credit Account	V176078221262001	No	Force Majeure	Express	Pending Responsible Staff and Payment Details	200.00	200.00	2-11-2025 11:55:53 PM	30-11-2025 09:52:11 AM	16-11-2025 11:55:53 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/11/V1/010551	Claim	Damage	Juryaini Othman	Credit Account	V176129520641001	No	Force Majeure	Express	Pending Responsible Staff Details	200.00	200.00	2-11-2025 11:52:31 PM	12-11-2025 10:03:11 AM	16-11-2025 11:52:31 PM	10-11-2025 10:02:55 AM		Audit Trail	Download Incident Report	Download Claim Form

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