1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/11/V1/010570	Claim	Lost	Domica Furniture E-Commerce Sdn Bhd	Credit Account	V176138137144001	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	78.55	78.55	5-11-2025 11:22:39 AM	6-12-2025 05:27:32 PM	19-11-2025 11:22:39 AM	4-12-2025 05:27:13 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/11/V1/010569	Claim	Damage	ARNIKSA	Credit Account	RTSV176078177606001	No	Force Majeure	Express	Pending by Operation	200.00		5-11-2025 10:57:12 AM	9-11-2025 10:24:14 AM	19-11-2025 10:57:12 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/11/V1/010568	Claim	Damage	KOK YAN SHAO	Credit Account	V176154903563001	Yes	Force Majeure	Express	Pending by Claim Dept	2000.00		5-11-2025 09:36:44 AM	11-12-2025 09:18:39 AM	19-11-2025 09:36:44 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/11/V1/010567	Claim	Delay Delivery Premium Parcel	Abu bakar shahudin	Credit Account	V176172230962001				Rejected	850.00		4-11-2025 05:19:35 PM		18-11-2025 05:19:35 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/11/V1/010566	Claim	Delay Delivery Premium Parcel	Gavin	Credit Account	0300541100010441				Rejected	455.00		4-11-2025 05:07:35 PM		18-11-2025 05:07:35 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/11/V1/010565	Claim	Damage	U & ME Electrical Sdn Bhd	Credit Account	V176078377754001	Yes	Force Majeure	Express	Pending by Operation	3000.00		4-11-2025 04:56:41 PM	7-11-2025 10:10:13 AM	18-11-2025 04:56:41 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/11/V1/010564	Claim	Delay Delivery Premium Parcel	Gavin	Credit Account	V17617230078001				Rejected	455.00		4-11-2025 04:49:07 PM		18-11-2025 04:49:07 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/11/V1/010563	Claim	Damage	CTAE SOLUTION SDN BHD	Credit Account	V176112996569001	No	Force Majeure	Express	Pending Responsible Staff Details	667.80	200.00	4-11-2025 03:51:04 PM	6-12-2025 04:55:58 PM	18-11-2025 03:51:04 PM	4-12-2025 04:50:52 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/11/V1/010562	Claim	Lost	MMATRIX SDN BHD	Credit Account	V175870507093001	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	699.00		4-11-2025 03:25:20 PM	6-11-2025 03:54:27 PM	18-11-2025 03:25:20 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/11/V1/010561	Claim	Lost	MMATRIX SDN BHD	Credit Account	V176017556578001	No	Driver Issue	Express	Pending by Operation	1599.00		4-11-2025 03:19:01 PM	6-11-2025 03:47:08 PM	18-11-2025 03:19:01 PM			Audit Trail	Download Incident Report	Download Claim Form

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