1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/12/V1/010767	Claim	Lost	Bee hong(en heng tops)	Cash	V176244295103001	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff and Payment Details	200.00	150.00	2-12-2025 02:24:59 PM	1-2-2026 01:53:21 PM	16-12-2025 02:24:59 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010766	Claim	Lost	ONE M RELOAD	Cash	ZND174860616760				Rejected	2000.00		2-12-2025 01:06:27 PM		16-12-2025 01:06:27 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010765	Claim	Lost	LINDA	Credit Account	V176407557161001				Rejected	145.00		2-12-2025 01:05:03 PM		16-12-2025 01:05:03 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010764	Claim	Lost	LINDA	Credit Account	V176302527801001				Rejected	30.00		2-12-2025 12:52:12 PM		16-12-2025 12:52:12 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010763	Claim	Lost	ONE M RELOAD ( DEALER CELCOM - STAFF KALAIVANI )	Cash	ZND174860616944				Rejected	3988.55		2-12-2025 11:56:15 AM		16-12-2025 11:56:15 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010762	Claim	Damage	Muhamad hidayat bin abdul aziz	Credit Account	V176407590304001	Yes	Force Majeure	Express	Pending by Operation	288.00		2-12-2025 11:13:47 AM	5-12-2025 11:52:57 AM	16-12-2025 11:13:47 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010761	Claim	Lost	Domica Furniture E-Commerce Sdn Bhd	Credit Account	V176295517674001	No	Hub/Depo/Station Handling Issue	Express	Rejected	138.10		2-12-2025 10:58:14 AM		16-12-2025 10:58:14 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010760	Claim	Delay Delivery Premium Parcel	ML120	Credit Account	V176407782013001				Rejected	15.90		1-12-2025 06:54:02 PM		15-12-2025 06:54:02 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010759	Claim	Damage	Servex (Malaysia) Sdn Bhd	Credit Account	V176407888456004	No	Force Majeure	Premium	Pending Responsible Staff and Payment Details	200.00	200.00	1-12-2025 05:51:49 PM	1-1-2026 07:50:00 AM	15-12-2025 05:51:49 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010758	Claim	Damage	Servex (Malaysia) Sdn Bhd	Credit Account	V176407681880001	No	Force Majeure	Premium	Pending Responsible Staff Details	200.00	200.00	1-12-2025 04:32:54 PM	12-1-2026 02:54:03 PM	15-12-2025 04:32:54 PM	10-1-2026 02:46:01 AM		Audit Trail	Download Incident Report	Download Claim Form

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