1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/12/V1/010801	Claim	Delay Delivery Premium Parcel	goh chye huan	Credit Account	V176408509633001				Rejected	65.00		5-12-2025 07:25:57 AM		19-12-2025 07:25:57 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010800	Claim	Delay Delivery Premium Parcel	goh chye huan	Credit Account	V176408516891001				Rejected	85.00		5-12-2025 07:21:26 AM		19-12-2025 07:21:26 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010799	Claim	Delay Delivery Premium Parcel	goh chye huan	Credit Account	V176408518390001				Rejected	0.00		5-12-2025 07:13:43 AM		19-12-2025 07:13:43 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010798	Claim	Damage	Ho Mun Chun	Cash	CNMYL001018318				Rejected	3.57		4-12-2025 08:21:04 PM		18-12-2025 08:21:04 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010797	Claim	Lost	LAI HEN WEI	Cash	V176302833094001	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	260.00		4-12-2025 05:37:52 PM	11-12-2025 04:54:10 PM	18-12-2025 05:37:52 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010796	Claim	Delay Delivery Premium Parcel	EASY REWARD RESOURCES	Credit Account	V176408545853001				Rejected	200.00		4-12-2025 05:21:11 PM		18-12-2025 05:21:11 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010795	Claim	Delay Delivery Premium Parcel	DANIAL TAN	Credit Account	V176373270682001	No	Logistic IT System Issue	Premium	Pending Responsible Staff Details	0.00	100.00	4-12-2025 03:18:18 PM	5-6-2026 04:30:31 PM	18-12-2025 03:18:18 PM	3-6-2026 04:23:10 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010794	Claim	Damage	HIGH FIVE CHANNELSHD BHD	Cash	V176407578708001	No	Force Majeure	Express	Pending Responsible Staff Details	129.00	129.00	4-12-2025 02:54:36 PM	11-1-2026 11:49:51 AM	18-12-2025 02:54:36 PM	9-1-2026 11:49:09 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010793	Claim	Damage	HIGH FIVE CHANNELSHD BHD	Cash	V176373593613001	No	Force Majeure	Express	Pending Responsible Staff Details	299.00	200.00	4-12-2025 02:48:53 PM	11-1-2026 01:50:58 PM	18-12-2025 02:48:53 PM	9-1-2026 01:47:14 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010792	Claim	Lost	MMATRIX SDN BHD	Credit Account	V176217909389001	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	1299.00		4-12-2025 02:48:14 PM	11-12-2025 04:29:53 PM	18-12-2025 02:48:14 PM			Audit Trail	Download Incident Report	Download Claim Form

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