1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/12/V1/010794	Claim	Damage	HIGH FIVE CHANNELSHD BHD	Cash	V176407578708001	No	Force Majeure	Express	Pending Responsible Staff Details	129.00	129.00	4-12-2025 02:54:36 PM	11-1-2026 11:49:51 AM	18-12-2025 02:54:36 PM	9-1-2026 11:49:09 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010793	Claim	Damage	HIGH FIVE CHANNELSHD BHD	Cash	V176373593613001	No	Force Majeure	Express	Pending Responsible Staff Details	299.00	200.00	4-12-2025 02:48:53 PM	11-1-2026 01:50:58 PM	18-12-2025 02:48:53 PM	9-1-2026 01:47:14 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010792	Claim	Lost	MMATRIX SDN BHD	Credit Account	V176217909389001	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	1299.00		4-12-2025 02:48:14 PM	11-12-2025 04:29:53 PM	18-12-2025 02:48:14 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010791	Claim	Lost	MMATRIX SDN BHD	Credit Account	V176373360765001	No	Driver Issue	Express	Pending Responsible Staff Details	3999.00	3999.00	4-12-2025 02:45:51 PM	18-12-2025 10:22:18 AM	18-12-2025 02:45:51 PM	16-12-2025 10:16:18 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010790	Claim	Damage	HIGHFIVE CHANNEL SDN BHD	Cash	V176407527140001	No	Force Majeure	Express	Pending Responsible Staff Details	299.00	200.00	4-12-2025 02:43:52 PM	15-2-2026 11:36:14 AM	18-12-2025 02:43:52 PM	13-2-2026 11:27:38 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010789	Claim	Lost	AIS EVEREST SDN BHD	Credit Account	V176373357253001				Rejected	55.00		4-12-2025 02:05:24 PM		18-12-2025 02:05:24 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010788	Claim	Lost	TAN KENG KAH	Cash	10270015825				Rejected	0.00		4-12-2025 11:56:36 AM		18-12-2025 11:56:36 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010787	Claim	Lost	Domica Furniture E-Commerce Sdn Bhd	Credit Account	V176302614884002				Rejected	213.90		4-12-2025 11:48:34 AM		18-12-2025 11:48:34 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010786	Claim	Delay Delivery Premium Parcel	Noel Hampers & Gifts (Johore) Sdn. Bhd	Credit Account	V176373463459001				Rejected	38.00		4-12-2025 11:46:38 AM		18-12-2025 11:46:38 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010785	Claim	Lost	Domica Furniture E-Commerce Sdn Bhd	Credit Account	V176302614884001				Rejected	184.90		4-12-2025 11:46:35 AM		18-12-2025 11:46:35 AM			Audit Trail	Download Incident Report	Download Claim Form

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