Submission Date
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Claim Reference No. Claim/Appeal Claim Type Customer Name Customer Type Waybill/Tracking No. Insured? Claim Category Shipment Type Status Estimated Claim Amount (RM) Claimed Amount (RM) Date Submitted Due Date Overall Due Date (14 Days) Finance Submission Date Completed Date Audit Trail
Appeal Damage AZAHAR BIN SAHAN Cash V176017571243001A No Force Majeure Premium Completed 19.50 19.50 3-11-2025 03:28:10 PM 17-11-2025 03:28:10 PM 6-11-2025 10:07:01 AM 6-11-2025 10:07:23 AM Audit Trail Download Incident Report Download Claim Form
Appeal Damage FreshBox TEE GUAN ZHAO Credit Account V176163636698001 No Hub/Depo/Station Handling Issue FreshBox Completed 150.00 150.00 3-11-2025 11:51:41 AM 17-11-2025 11:51:41 AM 13-11-2025 04:39:08 AM 13-11-2025 04:39:38 PM Audit Trail Download Incident Report Download Claim Form
Appeal Damage Huzairah Credit Account V176078221262001 No Force Majeure Express Completed 200.00 200.00 2-11-2025 11:55:53 PM 16-11-2025 11:55:53 PM 1-12-2025 10:02:30 AM 1-12-2025 10:02:58 AM Audit Trail Download Incident Report Download Claim Form
Claim Damage HalimahAhmad Credit Account V176407538252001 No Force Majeure Express Pending Responsible Staff and Payment Details 200.00 200.00 30-11-2025 10:09:32 PM 6-12-2025 02:03:38 PM 14-12-2025 10:09:32 PM Audit Trail Download Incident Report Download Claim Form
Claim Damage Mohd shahrizal Credit Account V176373517589001 No Force Majeure Express Pending by Operation 200.00 30-11-2025 10:01:48 PM 4-12-2025 11:30:47 AM 14-12-2025 10:01:48 PM Audit Trail Download Incident Report Download Claim Form
Claim Delay Delivery Premium Parcel AISHAH Credit Account V176364071830001 No LineHaul Connectivity Issue Premium Pending Responsible Staff Details 200.00 100.00 30-11-2025 05:29:23 PM 12-1-2026 11:50:43 AM 14-12-2025 05:29:23 PM 10-1-2026 11:45:22 AM Audit Trail Download Incident Report Download Claim Form
Claim Delay Delivery Premium Parcel AISHAH Credit Account V176302825549001 No LineHaul Connectivity Issue Premium Pending Responsible Staff Details 200.00 100.00 30-11-2025 05:17:52 PM 12-1-2026 11:44:05 AM 14-12-2025 05:17:52 PM 10-1-2026 11:33:24 AM Audit Trail Download Incident Report Download Claim Form
Claim Delay Delivery Premium Parcel aishah Credit Account V176302825792001 No LineHaul Connectivity Issue Premium Pending Responsible Staff Details 200.00 100.00 30-11-2025 05:15:50 PM 12-1-2026 11:32:34 AM 14-12-2025 05:15:50 PM 10-1-2026 11:27:03 AM Audit Trail Download Incident Report Download Claim Form
Claim Lost Fong Ee Shen Cash MYZZ0204609 No Driver Issue Express Rejected 144.52 30-11-2025 12:23:54 PM 14-12-2025 12:23:54 PM Audit Trail Download Incident Report Download Claim Form
Claim Delay Delivery Premium Parcel KONG HE XI Prepaid Account V176302354933001 No Logistic IT System Issue Premium Info Incomplete 200.00 28-11-2025 10:35:12 PM 12-12-2025 10:35:12 PM Audit Trail Download Incident Report Download Claim Form
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