1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Change Operation PIC Request Pending Payment New Claim Submitted Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2026/01/V1/011174	Claim	Lost	VIP LYNN	Credit Account	V176582298187001	No	Driver Issue	Express	Pending by Operation	600.00		15-1-2026 08:34:48 AM	24-1-2026 09:05:58 PM	29-1-2026 08:34:48 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011173	Claim	Lost	VIP LYNN	Credit Account	V176582289925001				Rejected	500.00		15-1-2026 08:30:56 AM		29-1-2026 08:30:56 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011172	Claim	Lost	ML127	Credit Account	V176583139090001				Rejected	500.00		15-1-2026 07:53:01 AM		29-1-2026 07:53:01 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011171	Claim	Lost	HIGHFIVE CHANNEL SDN BHD	Cash	V176582379282001				Rejected	320.00		14-1-2026 03:39:59 PM		28-1-2026 03:39:59 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011170	Claim	Damage	FOREST CLOUD SDN BHD	Credit Account	V176819040220001	No	Force Majeure	Express	Pending Responsible Staff Details	950.00	200.00	14-1-2026 02:45:08 PM	1-2-2026 04:50:43 PM	28-1-2026 02:45:08 PM	30-1-2026 04:47:43 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011169	Claim	Delay Delivery Premium Parcel	NUR SYAHIRAH BINTI UMAR LUDIN	Cash	V176819071736001				Rejected	23.00		14-1-2026 02:35:09 PM		28-1-2026 02:35:09 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011168	Claim	Lost	QIYU	Cash	V176581203281001	No	Hub/Depo/Station Handling Issue	Value Pack	Pending by Operation	200.00		14-1-2026 02:28:57 PM	23-1-2026 11:50:28 AM	28-1-2026 02:28:57 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011167	Claim	Damage FreshBox	KC	Cash	V176796544704001	No	Driver Issue	FreshBox	Rejected	213.00		14-1-2026 11:56:01 AM		28-1-2026 11:56:01 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011166	Claim	Damage FreshBox	KC	Cash	V176796544162001				Rejected	213.00		14-1-2026 11:53:41 AM		28-1-2026 11:53:41 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011165	Claim	Damage FreshBox	KC	Cash	V176819038074001	No	Driver Issue	FreshBox	Pending Responsible Staff and Payment Details	0.00	100.00	14-1-2026 11:46:06 AM	28-2-2026 01:15:34 PM	28-1-2026 11:46:06 AM			Audit Trail	Download Incident Report	Download Claim Form

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