1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Change Operation PIC Request Pending Payment New Claim Submitted Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2026/01/V1/011214	Claim	Damage	MMATRIX SDN BHD	Credit Account	V176582007840001	No	Force Majeure	Express	Pending Responsible Staff Details	3798.00	200.00	19-1-2026 09:54:25 AM	26-2-2026 03:03:50 PM	2-2-2026 09:54:25 AM	24-2-2026 02:57:21 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011213	Claim	Damage	Nur Aziera Binti Mat Ghani	Credit Account	V176819589408001	No	Force Majeure	Express	Pending by Operation	200.00		19-1-2026 09:29:54 AM	28-1-2026 10:15:39 AM	2-2-2026 09:29:54 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011212	Claim	Missing Content	Himawari	Credit Account	V176582734739001	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	478.00		17-1-2026 08:00:11 PM	28-1-2026 10:04:44 AM	31-1-2026 08:00:11 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011211	Claim	Lost	Ewan Mangan	Credit Account	10270190486	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	28.54		17-1-2026 05:45:58 PM	28-1-2026 09:49:24 AM	31-1-2026 05:45:58 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011210	Claim	Damage	Nabil Mohamed	Credit Account	V176582642119001	Yes	Force Majeure	Express	Pending by Operation	747.00		17-1-2026 05:17:30 PM	28-1-2026 09:34:49 AM	31-1-2026 05:17:30 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011209	Claim	Lost	Brandon	Credit Account	V176583218719001				Rejected	800.00		17-1-2026 03:05:35 PM		31-1-2026 03:05:35 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011208	Claim	Lost	Brandon	Credit Account	V176583219198001				Rejected	800.00		17-1-2026 03:04:00 PM		31-1-2026 03:04:00 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011207	Claim	Lost	Brandon	Credit Account	V176583216777001	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	500.00		17-1-2026 03:00:17 PM	26-1-2026 06:40:13 PM	31-1-2026 03:00:17 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011206	Claim	Lost	TAN BOON HONG	Credit Account	V176582909762001	No	Hub/Depo/Station Handling Issue	Value Pack	Pending Responsible Staff Details	9.00	9.00	17-1-2026 10:38:57 AM	5-2-2026 05:33:33 PM	31-1-2026 10:38:57 AM	3-2-2026 05:33:14 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011205	Claim	Delay Delivery Premium Parcel	L&T LOCAL EXPRESS SDN BHD	Credit Account	V176819522320001				Rejected	120.00		16-1-2026 05:14:36 PM		30-1-2026 05:14:36 PM			Audit Trail	Download Incident Report	Download Claim Form

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