1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Change Operation PIC Request Pending Payment New Claim Submitted Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2026/01/V1/011184	Claim	Delay Delivery Premium Parcel	LIM SIEW LEE	Prepaid Account	V176582466937001	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	328.72		15-1-2026 04:00:18 PM	21-1-2026 11:05:18 AM	29-1-2026 04:00:18 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011183	Claim	Damage	MUHAMAD ZAINI BIN MAHAMAD SARIP	Credit Account	V176583628570001	Yes	Force Majeure	Express	Pending by Operation	30.00		15-1-2026 03:04:05 PM	31-1-2026 01:34:04 PM	29-1-2026 03:04:05 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011182	Claim	Damage FreshBox	ORDER TRADING SDN BHD	Credit Account	V176819060440001	No	Force Majeure	Express	Pending by Operation	1302.00		15-1-2026 02:36:56 PM	21-1-2026 11:21:36 AM	29-1-2026 02:36:56 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011181	Claim	Damage FreshBox	ORDER TRADING SDN BHD	Credit Account	V176582079649001	No	Force Majeure	Express	Pending by Operation	2577.00		15-1-2026 02:25:46 PM	25-1-2026 12:12:42 PM	29-1-2026 02:25:46 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011180	Claim	Damage	MOHD FAIZAL (P.M. JAYA SDN BHD)	Credit Account	V176582844360002	No	Force Majeure	Express	Pending by Operation	115.24		15-1-2026 02:20:08 PM	25-1-2026 12:00:45 PM	29-1-2026 02:20:08 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011179	Claim	Damage	winnie lim	Credit Account	V176819210005001	No	Force Majeure	Premium	Pending Responsible Staff Details	100.00	100.00	15-1-2026 02:14:22 PM	26-2-2026 03:33:26 PM	29-1-2026 02:14:22 PM	24-2-2026 03:25:55 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011178	Claim	Lost	Evelyn	Credit Account	V176583560061001				Rejected	800.00		15-1-2026 02:12:52 PM		29-1-2026 02:12:52 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011177	Claim	Lost	Park	Prepaid Account	CNMYL001263128				Rejected	200.00		15-1-2026 01:11:05 PM		29-1-2026 01:11:05 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011176	Claim	Damage FreshBox	ORDER TRADING SDN BHD	Credit Account	V176582889507001	No	Force Majeure	Express	Pending Responsible Staff Details	500.00	200.00	15-1-2026 12:45:00 PM	26-2-2026 02:51:28 PM	29-1-2026 12:45:00 PM	24-2-2026 02:50:47 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011175	Claim	Lost	ARIES WARDROBE WORLDWIDE SDN. BHD.	Credit Account	V176547769363001	No	Driver Issue	Express	Pending by Operation	283.50		15-1-2026 10:43:37 AM	24-1-2026 09:23:26 PM	29-1-2026 10:43:37 AM			Audit Trail	Download Incident Report	Download Claim Form

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