1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Change Operation PIC Request Pending Payment New Claim Submitted Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2026/01/V1/011224	Claim	Lost	TOP1POST SDN BHD	Credit Account	TOP60932658	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	100.00	100.00	19-1-2026 11:45:02 AM	5-3-2026 04:05:33 PM	2-2-2026 11:45:02 AM	3-3-2026 03:56:50 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011223	Claim	Delay Delivery Premium Parcel	TOP1POST SDN BHD	Credit Account	TOP60932527	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	100.00	100.00	19-1-2026 11:37:55 AM	5-3-2026 03:51:21 PM	2-2-2026 11:37:55 AM	3-3-2026 03:47:15 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011222	Claim	Damage	Sharon Lee	Prepaid Account	V176819611208002				Rejected	24.54		19-1-2026 11:34:22 AM		2-2-2026 11:34:22 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011221	Claim	Delay Delivery Premium Parcel	TOP1POST SDN BHD	Credit Account	TOP60932239	No	Hub/Depo/Station Handling Issue	Premium	Rejected	100.00		19-1-2026 11:32:08 AM		2-2-2026 11:32:08 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011220	Claim	Damage	Sharon Lee	Prepaid Account	V176819611208001				Rejected	0.00		19-1-2026 11:24:56 AM		2-2-2026 11:24:56 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011219	Claim	Damage	Khor Kia Yee	Credit Account	V176583025577001	Yes	Force Majeure	Bulky	Pending by Claim Dept	2266.71		19-1-2026 10:54:41 AM	14-2-2026 08:50:13 AM	2-2-2026 10:54:41 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011218	Claim	Lost	ML075	Credit Account	V176819092311001				Rejected	500.00		19-1-2026 10:28:10 AM		2-2-2026 10:28:10 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011217	Claim	Lost	MMATRIX SDN BHD	Credit Account	V176582918290001				Rejected	2198.00		19-1-2026 10:24:17 AM		2-2-2026 10:24:17 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011216	Claim	Damage FreshBox	FF	Credit Account	V176819801067001				Rejected	100.00		19-1-2026 10:19:56 AM		2-2-2026 10:19:56 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011215	Claim	Damage	Jacky Chin	Credit Account	V176408517744001	No	LineHaul Handling Issue	Express	Pending Responsible Staff Details	2097.00	200.00	19-1-2026 09:59:19 AM	7-3-2026 02:04:18 PM	2-2-2026 09:59:19 AM	5-3-2026 02:04:00 AM		Audit Trail	Download Incident Report	Download Claim Form

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