1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Change Operation PIC Request Pending Payment New Claim Submitted Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2026/01/V1/011334	Claim	Delay Delivery Premium Parcel	TOP1POST SDN BHD	Credit Account	TOP60934882	No	Hub/Depo/Station Handling Issue	Premium	Pending by Operation	100.00		23-1-2026 11:25:54 AM	7-2-2026 10:05:02 AM	6-2-2026 11:25:54 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011333	Claim	Delay Delivery Premium Parcel	TOP1POST SDN BHD	Credit Account	TOP60935183	No	Hub/Depo/Station Handling Issue	Premium	Pending by Operation	100.00		23-1-2026 11:24:24 AM	7-2-2026 09:36:15 AM	6-2-2026 11:24:24 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011332	Claim	Delay Delivery Premium Parcel	TOP1POST SDN BHD	Credit Account	TOP60935507				Rejected	100.00		23-1-2026 11:23:08 AM		6-2-2026 11:23:08 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011331	Claim	Delay Delivery Premium Parcel	TOP1POST SDN BHD	Credit Account	TOP60935167				Rejected	100.00		23-1-2026 11:20:55 AM		6-2-2026 11:20:55 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011330	Claim	Damage FreshBox	WAGYU HOUSE MALAYSIA SDN BHD	Credit Account	V176820429380001	No	Driver Issue	FreshBox	Pending by Operation	254.00		22-1-2026 08:00:22 PM	28-1-2026 08:14:29 AM	5-2-2026 08:00:22 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011329	Claim	Damage	Norazi bin mesnon	Credit Account	V176819921178001	Yes	Force Majeure	Express	Pending by Claim Dept	579.00		22-1-2026 04:17:46 PM	25-2-2026 12:18:27 PM	5-2-2026 04:17:46 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011328	Claim	Damage	U & ME Electrical Sdn Bhd	Credit Account	V176582342644001	Yes	Force Majeure	Express	Pending by Operation	2500.00		22-1-2026 03:48:14 PM	15-2-2026 09:40:56 AM	5-2-2026 03:48:14 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011327	Claim	Lost	Teoh Yea Yin	Credit Account	V176583200042001	No	Driver Issue	Express	Pending by Operation	0.00		22-1-2026 02:30:08 PM	28-1-2026 09:23:45 AM	5-2-2026 02:30:08 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011326	Claim	Delay Delivery Premium Parcel	mypost solutions	Credit Account	V176820186641001	No	Misrouted Issue	Premium	Pending Responsible Staff Details	60.00	60.00	22-1-2026 01:40:05 PM	11-3-2026 04:33:11 PM	5-2-2026 01:40:05 PM	9-3-2026 04:29:25 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011325	Claim	Delay Delivery Premium Parcel	Choon Ya Han	Prepaid Account	V176819640475001	No	Driver Issue	Premium	Pending by Operation	106.50		22-1-2026 12:27:56 PM	28-1-2026 09:56:30 AM	5-2-2026 12:27:56 PM			Audit Trail	Download Incident Report	Download Claim Form

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