1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Change Operation PIC Request Pending Payment New Claim Submitted Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2026/01/V1/011304	Claim	Damage	MMAG DIGITAL SDN BHD	Credit Account	V176302367506001				Rejected	1999.00		21-1-2026 12:06:20 PM		4-2-2026 12:06:20 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011303	Claim	Lost	AROWANA WORLD	Cash	V176582521728001	No	Hub/Depo/Station Handling Issue	Value Pack	Pending by Operation	100.00		21-1-2026 12:04:13 PM	28-1-2026 11:22:38 AM	4-2-2026 12:04:13 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011302	Claim	Damage	MMAG DIGITAL SDN BHD	Credit Account	V176373245192001				Rejected	1999.00		21-1-2026 11:58:15 AM		4-2-2026 11:58:15 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011301	Claim	Damage	MMAG DIGITAL SDN BHD	Credit Account	V176302191880001				Rejected	1999.00		21-1-2026 11:51:41 AM		4-2-2026 11:51:41 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011300	Claim	Damage	MMAG DIGITAL SDN BHD	Credit Account	V176580640261001	No	Force Majeure	Bulky	Pending by Operation	1999.00		21-1-2026 11:42:59 AM	28-1-2026 11:51:25 AM	4-2-2026 11:42:59 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011299	Claim	Damage	MMAG DIGITAL SDN BHD	Credit Account	V176408094641001				Rejected	1999.00		21-1-2026 11:33:18 AM		4-2-2026 11:33:18 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011298	Claim	Damage	EY LOGISTICS SDN BHD	Credit Account	65925021417-1	No	Force Majeure	Express	Pending Responsible Staff Details	23.67	23.67	21-1-2026 11:29:22 AM	10-4-2026 02:09:20 PM	4-2-2026 11:29:22 AM	8-4-2026 02:09:05 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011297	Claim	Damage	MMAG DIGITAL SDN BHD	Credit Account	V176373244409001				Rejected	1999.00		21-1-2026 11:24:54 AM		4-2-2026 11:24:54 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011296	Claim	Damage	NURUL SYUHADAH ASHIKIN BT IDRIS	Credit Account	V176819097347001	Yes	Force Majeure	Express	Pending by Claim Dept	99.50		21-1-2026 11:23:28 AM	25-2-2026 12:19:00 PM	4-2-2026 11:23:28 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011295	Claim	Damage FreshBox	ATAS FROZEN MARKETING SDN BHD	Cash	V176581926401001				Rejected	1306.80		21-1-2026 11:21:43 AM		4-2-2026 11:21:43 AM			Audit Trail	Download Incident Report	Download Claim Form

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