1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Change Operation PIC Request Pending Payment New Claim Submitted Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2026/01/V1/011364	Claim	Delay Delivery Premium Parcel	TOP1POST SDN BHD	Credit Account	TOP60937399	No	Driver Issue	Premium	Rejected	100.00		26-1-2026 09:44:57 AM		9-2-2026 09:44:57 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011363	Claim	Delay Delivery Premium Parcel	TOP1POST SDN BHD	Credit Account	TOP60937374	No	Driver Issue	Premium	Pending Responsible Staff Details	100.00	100.00	26-1-2026 09:43:32 AM	6-4-2026 01:58:20 PM	9-2-2026 09:43:32 AM	4-4-2026 01:43:23 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011362	Claim	Delay Delivery Premium Parcel	TOP1POST SDN BHD	Credit Account	TOP60936891	No	Driver Issue	Premium	Pending by Operation	100.00		26-1-2026 09:42:04 AM	8-2-2026 03:54:20 PM	9-2-2026 09:42:04 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011361	Claim	Delay Delivery Premium Parcel	TOP1POST SDN BHD	Credit Account	TOP60936796				Rejected	100.00		26-1-2026 09:40:24 AM		9-2-2026 09:40:24 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011360	Claim	Delay Delivery Premium Parcel	TOP1POST SDN BHD	Credit Account	CTOP60936684002	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	100.00	100.00	26-1-2026 09:38:42 AM	5-3-2026 03:15:05 PM	9-2-2026 09:38:42 AM	3-3-2026 03:14:35 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011359	Claim	Delay Delivery Premium Parcel	TOP1POST SDN BHD	Credit Account	TOP60936684				Rejected	100.00		26-1-2026 09:35:05 AM		9-2-2026 09:35:05 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011358	Claim	Delay Delivery Premium Parcel	TOP1POST SDN BHD	Credit Account	TOP60935782	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	100.00	100.00	26-1-2026 09:33:22 AM	6-3-2026 05:29:26 PM	9-2-2026 09:33:22 AM	4-3-2026 05:03:34 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011357	Claim	Lost	ML075 organic	Credit Account	V176819661692001				Rejected	2000.00		25-1-2026 06:54:38 PM		8-2-2026 06:54:38 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011356	Claim	Damage	Syafiqah binti amizam	Credit Account	V176583252027001				Info Incomplete	500.00		25-1-2026 05:47:37 PM	8-2-2026 12:09:32 PM	8-2-2026 05:47:37 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011355	Claim	Lost	teoh su hui	Prepaid Account	V176583200363001				Rejected	152.00		24-1-2026 08:19:11 PM		7-2-2026 08:19:11 PM			Audit Trail	Download Incident Report	Download Claim Form

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