1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Change Operation PIC Request Pending Payment New Claim Submitted Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2026/01/V1/011354	Claim	Lost	nor fazila	Prepaid Account	V176583583046001	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	0.00		24-1-2026 08:05:16 PM	18-2-2026 04:53:06 PM	7-2-2026 08:05:16 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011353	Claim	Damage	CHA BEE HONG	Credit Account	V176582005099001	Yes	Force Majeure	Express	Pending by Claim Dept	739.00		24-1-2026 04:25:33 PM	5-3-2026 07:22:21 AM	7-2-2026 04:25:33 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011352	Claim	Damage	CHA	Credit Account	V176819762856001	Yes	Force Majeure	Express	Pending by Claim Dept	1499.00		24-1-2026 04:06:59 PM	25-2-2026 01:27:52 PM	7-2-2026 04:06:59 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011351	Claim	Damage	Wong Thu Moy	Credit Account	V176819996817001	Yes	Force Majeure	Express	Pending by Claim Dept	1276.90		24-1-2026 12:59:43 PM	28-2-2026 09:58:11 AM	7-2-2026 12:59:43 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011350	Claim	Damage	TAN CHUAN TZE ( TANRADIO.COM ELECTRICAL )	Credit Account	V176820378312001	Yes	Force Majeure	Express	Pending by Claim Dept	0.00		24-1-2026 11:58:14 AM	9-5-2026 07:57:15 AM	7-2-2026 11:58:14 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011349	Claim	Delay Delivery Premium Parcel	CHIN MAN JUN	Credit Account	V176820696430001	No	Hub/Depo/Station Handling Issue	Premium	Rejected	100.00		24-1-2026 10:41:08 AM		7-2-2026 10:41:08 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011348	Claim	Short Piece	Lee Jan Hong	Credit Account	CNMYL001274338				Rejected	300.00		24-1-2026 10:22:41 AM		7-2-2026 10:22:41 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011347	Claim	Damage	MMAG DIGITAL SDN BHD	Credit Account	V176408516471001				Rejected	1999.00		23-1-2026 05:36:25 PM		6-2-2026 05:36:25 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011346	Claim	Damage	MMAG DIGITAL SDN BHD	Credit Account	V176576809054001	No	Force Majeure	Express	Pending by Operation	1999.00		23-1-2026 05:26:40 PM	8-2-2026 03:39:18 PM	6-2-2026 05:26:40 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011345	Claim	Damage	THERESA HENG	Credit Account	V176820337685001				Info Incomplete	184.00		23-1-2026 05:13:01 PM	8-2-2026 02:16:23 PM	6-2-2026 05:13:01 PM			Audit Trail	Download Incident Report	Download Claim Form

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