1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2022/11/V1/002160	Claim	Damage	Carmen Wong	Credit Account	ZND166744827683				Rejected	263.00		14-11-2022 12:39:40 PM		28-11-2022 12:39:40 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/11/V1/002159	Claim	Damage FreshBox	Nur Muliana Binti Husaini	Credit Account	ZND166743738638				Rejected	198.00		13-11-2022 12:41:28 PM		27-11-2022 12:41:28 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/11/V1/002158	Claim	Delay Delivery Premium Parcel	LAU SONG SENG	Credit Account	ZND166744519854	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	105.00	100.00	13-11-2022 12:01:30 PM	25-12-2022 10:24:41 AM	27-11-2022 12:01:30 PM	23-12-2022 10:21:36 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/11/V1/002157	Claim	Delay Delivery Premium Parcel	LAU SONG SENG	Credit Account	ZND166744563420	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	107.00	100.00	13-11-2022 11:57:13 AM	25-12-2022 10:30:17 AM	27-11-2022 11:57:13 AM	23-12-2022 10:24:49 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/11/V1/002156	Claim	Damage	SAM AUTO ACC & BATTERY	Credit Account	ZND166742597892				Rejected	0.00		13-11-2022 11:44:27 AM		27-11-2022 11:44:27 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/11/V1/002155	Claim	Damage	LUEY VENTURE SDN BHD	Credit Account	ZND166744150132	No	Force Majeure	Parcel	Rejected	550.00		12-11-2022 03:30:08 PM		26-11-2022 03:30:08 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/11/V1/002154	Claim	Lost	Zalina Binti Mohd Zain	Cash	ZND166740565213				Rejected	110.00		12-11-2022 12:44:08 PM		26-11-2022 12:44:08 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/11/V1/002153	Claim	Damage	SPECTRUM VIEW SDN BHD	Credit Account	ZND166743884281	No	Force Majeure	Parcel	Pending Responsible Staff Details	155.76	155.76	12-11-2022 10:31:48 AM	9-12-2022 11:37:25 AM	26-11-2022 10:31:48 AM	7-12-2022 11:31:36 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/11/V1/002152	Claim	Lost	Lai Yin Hui	Credit Account	ZND166451374517	No	Hub/Depo/Station Handling Issue	Parcel	Pending Responsible Staff Details	10.02	10.00	11-11-2022 11:17:18 AM	17-12-2022 09:52:16 AM	25-11-2022 11:17:18 AM	15-12-2022 09:48:20 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/11/V1/002151	Claim	Missing Content	TIEN WYE LONGG	Credit Account	CND166455273632008	No	Hub/Depo/Station Handling Issue	Bulky	Rejected	0.00		10-11-2022 05:00:44 PM		24-11-2022 05:00:44 PM			Audit Trail	Download Incident Report	Download Claim Form

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