1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2022/11/V1/002190	Claim	Damage	Yee Pua	Credit Account	ZND166744678520				Rejected	203.94		21-11-2022 11:45:51 AM		5-12-2022 11:45:51 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/11/V1/002189	Claim	Lost	MMAG DIGITAL SDN BHD	Credit Account	ZND166454301473				Rejected	10.00		21-11-2022 11:39:47 AM		5-12-2022 11:39:47 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/11/V1/002188	Claim	Damage	CM Wan	Credit Account	ZND166845607542	No	Force Majeure	Parcel	Rejected	78.72		18-11-2022 02:46:18 PM		2-12-2022 02:46:18 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/11/V1/002187	Claim	Damage FreshBox	Dickson Yong	Credit Account	ZND166851718348				Rejected	0.00		17-11-2022 06:58:23 PM		1-12-2022 06:58:23 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/11/V1/002186	Claim	Lost	HALIMAH BINTI NGAH	Credit Account	22102243VXX93T				Rejected	208.90		17-11-2022 04:44:22 PM		1-12-2022 04:44:22 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/11/V1/002185	Claim	Damage	ZND166629003782	Credit Account	ZND166629003782	No	Force Majeure	Parcel	Pending Responsible Staff Details	78.00	78.00	17-11-2022 04:43:57 PM	11-12-2022 03:51:39 PM	1-12-2022 04:43:57 PM	9-12-2022 03:39:05 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/11/V1/002184	Claim	Delay Delivery Premium Parcel	WONG WENG CHING	Cash	ZND166845259741	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	350.00	100.00	17-11-2022 04:40:25 PM	22-12-2022 06:00:28 PM	1-12-2022 04:40:25 PM	20-12-2022 05:40:13 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/11/V1/002183	Claim	Damage FreshBox	ZND166742707222	Credit Account	ZND166742707222	No	Logistic IT System Issue	Premium	Rejected	200.00	200.00	17-11-2022 04:27:44 PM		1-12-2022 04:27:44 PM	9-12-2022 05:55:07 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/11/V1/002182	Claim	Delay Delivery Premium Parcel	Dickson Yong	Credit Account	ZND166845343150	No	Misrouted Issue	FreshBox	Pending Responsible Staff Details	200.00	200.00	17-11-2022 03:51:37 PM	17-12-2022 09:56:24 AM	1-12-2022 03:51:37 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/11/V1/002181	Claim	Lost	REX WONG	Credit Account	350996937438				Info Incomplete	400.05		17-11-2022 03:17:09 PM	23-11-2022 11:43:33 AM	1-12-2022 03:17:09 PM			Audit Trail	Download Incident Report	Download Claim Form

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