1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2022/11/V1/002200	Claim	Damage	KETO S/B	Credit Account	ZND166912642704	No	Driver Issue	Bulky	Rejected	500.00		24-11-2022 03:36:52 PM		8-12-2022 03:36:52 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/11/V1/002199	Claim	Damage	jodecor furnitures	Credit Account	ZND166869654386				Info Incomplete	613.00		24-11-2022 09:41:06 AM	26-11-2022 03:25:16 PM	8-12-2022 09:41:06 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/11/V1/002198	Claim	Lost	Domica Furniture E-Commerce Sdn Bhd	Credit Account	ZND166631579282	No	Hub/Depo/Station Handling Issue	Parcel	Pending Responsible Staff Details	89.00	89.00	23-11-2022 03:24:09 PM	6-1-2023 01:56:10 PM	7-12-2022 03:24:09 PM	4-1-2023 01:20:07 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/11/V1/002197	Claim	Lost	GCW ENTERPRISE	Credit Account	ZND166743312364				Rejected	294.00		22-11-2022 05:00:29 PM		6-12-2022 05:00:29 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/11/V1/002196	Claim	Damage	HARLINA BINTI ABDUL WAHAB	Credit Account	ZND166744770330	No	Force Majeure	Parcel	Pending Responsible Staff Details	85.00	85.00	22-11-2022 04:47:27 PM	8-1-2023 03:23:56 PM	6-12-2022 04:47:27 PM	6-1-2023 03:20:58 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/11/V1/002195	Claim	Lost	SIMON MO	Credit Account	ZND166741748356				Rejected	260.00		22-11-2022 03:13:25 PM		6-12-2022 03:13:25 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/11/V1/002194	Claim	Delay Delivery Premium Parcel	KONSEP MANAGEMENT SERVICE S/B	Credit Account	ZND166869591674				Rejected	20.00		22-11-2022 11:34:56 AM		6-12-2022 11:34:56 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/11/V1/002193	Claim	Damage	CM Wan	Credit Account	ZND166852414355	No	Force Majeure	Parcel	Rejected	216.72		22-11-2022 11:06:10 AM		6-12-2022 11:06:10 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/11/V1/002192	Claim	Damage	Chee Hong Loke	Cash	ZND166845261065				Rejected	300.00		21-11-2022 04:38:13 PM		5-12-2022 04:38:13 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/11/V1/002191	Claim	Damage	Cher Wee Lim	Credit Account	ZND166852248806	No	Driver Issue	FreshBox	Pending Responsible Staff Details	208.00	200.00	21-11-2022 03:04:30 PM	22-12-2022 10:07:06 AM	5-12-2022 03:04:30 PM	20-12-2022 09:57:36 AM		Audit Trail	Download Incident Report	Download Claim Form

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